Generated by All in One SEO v4.9.7.2, this is an llms.txt file, used by LLMs to index the site. # West Whitlawburn Housing Co-operative ## Sitemaps - [XML Sitemap](https://wwhc.org.uk/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Office Closure - World Cup Public Holiday](https://wwhc.org.uk/office-closure-world-cup-public-holiday/) - The office will be closed on Monday 15th June 2026. We will re-open on Tuesday 16th June at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. - [Office Closure - May Holiday Weekend](https://wwhc.org.uk/office-closure-may-holiday-weekend-2/) - The office will be closed from Friday 22nd May to Monday 25th May 2026. We will reopen on Tuesday 26th May 2026 at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset, or by calling 0141 646 1924. - [Engagement Plan 2026/27](https://wwhc.org.uk/engagement-plan-2026-27/) - Our Engagement Plan has been published! Each year, the SHR publish an Engagement Plan for every social housing landlord in Scotland. This document sets out the information that we are required to submit, what we need to do to comply with regulations and how and why the SHR will engage with us to improve our - [Office Closure - Early May Public Holiday](https://wwhc.org.uk/office-closure-early-may-public-holiday-2/) - The office will be closed on Monday 4th May 2026. We will re-open on Tuesday 5th May 2026 at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. - [Spring Newsletter 2026](https://wwhc.org.uk/spring-newsletter-2026/) - Our Spring newsletter is here! This issue features the outcomes of our 2026/27 rent consultation and our most recent Tenant Satisfaction Survey. There is also important information about the changes to our Estate Management Policy and the Scottish Housing Regulator's Complaints and Serious Concerns. It is also Whitlawburn Community Resource Centre's 30th Anniversary this year - [Office Closure - Tuesday 31st March 2026](https://wwhc.org.uk/office-closure-tuesday-31st-march-2026/) - Our office will be closed on Tuesday 31st March 2026. We encourage you to report all non-urgent enquiries to us via email, at: enquiries@wwhc.org.uk or by leaving us a voicemail. All enquiries will be responded to on Wednesday 1st April 2026 when our office re-opens. Our Concierge service will be operating as usual. If you - [Vacancy - Property Manager](https://wwhc.org.uk/vacancy-property-manager/) - Salary EVH Grade 8 £48,597 to £52,578(Pay award pending from 01/04/2026) West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang, Glasgow with over 700 properties. We are looking for a Property Manager to join our team who is passionate about the highest possible levels of service, local control and accountability. We - [Tenant Satisfaction Survey - The Results!](https://wwhc.org.uk/tenant-satisfaction-survey-the-results/) - West Whitlawburn Housing Co-operative Pleased with High Levels of Tenant Satisfaction Our most recent Tenant Satisfaction Survey was carried out between September and December 2025, and we are delighted with the results. We are pleased to see overwhelmingly positive feedback from tenants and members across our community. The survey was carried out on our behalf - [Notice - Concierge Telephone Line Upgrades](https://wwhc.org.uk/notice-concierge-telephone-line-upgrades/) - **Update at 10:45 on 18/02/2026** Upgrades now complete, the main telephone line (0141 646 1924) is back in service. Please note that due to telephone line upgrades, the Concierge Station main telephone line (0141 646 1924) will be out of service on 18/02/2026 between 8.30am and 11.30am. During this time, please contact Concierge using your - [Stock Condition Survey](https://wwhc.org.uk/stock-condition-survey/) - The Co-operative has recently appointed the building surveying consultant JMP to carry out a stock condition survey of our properties. The survey data collected will be used to determine the Co-operative’s future investment needs and assess compliance with the Scottish Housing Quality Standard. The survey will start from Monday 16th February 2026 with the aim - [WCRC What's On - February 2026](https://wwhc.org.uk/wcrc-whats-on-february-2026/) - West Whitlawburn Housing Co-operative work in partnership with Whitlawburn Community Resource Centre (WCRC). Please review the leaflet below to discover the upcoming events and projects WCRC has planned across February. If you are a user of social media, you can keep up to date with WCRC's events by following their Facebook page. - [Policy Review - Allocations Policy](https://wwhc.org.uk/policy-review-allocations-policy/) - WWHC have commenced its review of the Allocations Policy. This policy decides the basis of selection when letting our properties. This includes: Applications and applying for housing Occupancy standards and points categories Wellbeing and Housing need How we manage the housing lists; and How this information is reported to the Management Committe All tenants and - [Office Closure - Tuesday 20th January 2026](https://wwhc.org.uk/office-closure-tuesday-20th-january-2026/) - Due to staff training, our office will be temporarily closed on Tuesday 20th January 2026 between 10.15am and 1.15pm. We encourage you to report all non-urgent enquiries to us via email, at: enquiries@wwhc.org.uk or by leaving us a voicemail. All enquiries will be responded to after 1.15pm. If you are a tenant with an emergency - [Volunteer as a Tenant Advisor](https://wwhc.org.uk/volunteer-as-a-tenant-advisor/) - The Scottish Housing Regulator (SHR) is recruiting Tenant Advisors. This is a fantastic opportunity for tenants of social landlords to help inform the SHR's work and bring vital tenant opinions when scrutinising the services that landlords provide. Please follow the link below for more information and how to apply: https://tis.org.uk/volunteer-tenant-advisor - [Vacancy - Housing Manager](https://wwhc.org.uk/vacancy-housing-manager/) - Salary EVH Grade 8 £48,597 to £52,578 (Pay award from 01/04/2026) West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang, Glasgow with over 700 properties. We are seeking a Housing Manager to join our team, who is passionate about delivering the highest possible levels of service, local control and accountability. We - [Office Closure - Christmas 2025](https://wwhc.org.uk/office-closure-christmas-2025/) - The office will close on Wednesday 24th December 2025 at 2pm and re-open at 9:15am on Monday, 5th January 2026. If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. To all of our members, tenants and service users we wish you a very Merry - [Friendly Credit Arrangements over the Festive Period](https://wwhc.org.uk/friendly-credit-arrangements-over-the-festive-period/) - MSF & Low-Rise Properties - Biomass Heating & Hot Water System Friendly credit periods are set times when your vPro meter will not stop your energy supply for your heating & hot water system if you run out of credit. During the friendly credit period you will still be charged for your heating and hot - [Important changes to our Estate Management Policy](https://wwhc.org.uk/important-changes-to-our-estate-management-policy/) - Estate Management Policy Consultation Outcome The Estate Management Policy is in place to ensure that WWHC is managing the estate and neighbourhoods in a responsive and consistent manner and so that our tenants can live in a safe and enjoyable environment. It also details how WWHC will handle estate, and antisocial behaviour issues and reinforces - [Rent Consultation 2026/27](https://wwhc.org.uk/rent-consultation-2026-27/) - Background The Co-operative is planning the budget for the next financial year starting in April 2026, and as a key part of that, we are carrying out our statutory consultation with tenants on what level of rent is set from April. The Management Committee recognise that these are still challenging financial times for households, with - [Winter Newsletter 2025](https://wwhc.org.uk/winter-newsletter-2025/) - Our Winter Newsletter is here! This issue features information on how to get involved with our Rent Consultation for 2026/27, our arrangements for Friendly Credit across the festive period, advice on managing damp and mould in your home and much more! Winter NewsletterDownload - [Annual Assurance Statement 2025](https://wwhc.org.uk/annual-assurance-statement-2025/) - Our annual assurance statement 2025 is now available to view. This statement was accepted by the Management Committee at the meeting of 27th October 2025 and is redacted for security. Assurance Statement 2025Download - [Annual Report 2024-25](https://wwhc.org.uk/annual-report-2024-25/) - Our annual report is here! Each year we must report on our performance in achieving the Charter outcomes and standards to out tenants and other service users. This year's report includes: Chairperson's report Management Committee and staff structure Our performance report Tributes to former staff members Adaptations case studies We value our tenants feedback and - [Energy Cafe Drop-In](https://wwhc.org.uk/energy-cafe-drop-in/) - Whitlawburn Community Resource Centre are hosting their Energy Cafe Drop-In event on Wednesday the 5th of November! Between 12pm and 2pm, you can speak with our energy advisors who can offer advice on managing your energy bills efficiently. This event is aimed at tenants' who's first language is other than English. - [Office Closure - September Weekend 2025](https://wwhc.org.uk/office-closure-september-weekend-2025/) - Please be advised the office will be closed on Friday the 26th and Monday the 29th of September. We will re-open on Tuesday the 30th of September at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. For all other enquiries please fill - [Closing Date Extended -Vacancy - Senior Concierge Officer](https://wwhc.org.uk/vacancy-senior-concierge-officer-2/) - Salary £31,372 West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang with over 700 properties. We are seeking a Senior Concierge Officer to join our team, who is committed to the highest possible levels of service, local control and accountability. Reporting to the Concierge Manager, you will be the Senior in - [Winter Warmer Land](https://wwhc.org.uk/winter-warmer-land-2/) - Whitlawburn Community Resource Centre are hosting their Winter Warmer Land event on 19th September 2025! Between 11am and 1pm, you can access their FREE energy advice service, pre-loved winter clothing and FREE hot food and drinks, as well as WWHC's very own energy advisors. Other agencies and partners are on hand to provide advice and - [Annual General Meeting (AGM) 2025](https://wwhc.org.uk/annual-general-meeting-agm-2025/) - All members of the Co-operative are invited to attend our Annual General Meeting on the below date and time. Monday 8th September 2025 at 7pm in Whitlawburn Community Resource Centre If you can’t attend If you can’t attend the meeting please consider nominating a proxy, which means you can ask another person to attend and - [Tribute to Dougie McIntosh, Concierge Officer](https://wwhc.org.uk/tribute-to-dougie-mcintosh-concierge-officer/) - It is with shock and sadness that we announce the death of Dougie McIntosh on 18th July 2025. Dougie was a Concierge Officer for many years, working in his post from March 2005. Dougie was a well-known face across our estate over the years and someone who always went above and beyond to help. A straight-talking typical - [Office Closure - Glasgow Fair 2025](https://wwhc.org.uk/office-closure-glasgow-fair-2025/) - Please be advised the office will be closed on Friday the 18th and Monday the 21st of July. We will re-open on Tuesday the 22nd of July at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. - [Summer Newsletter 2025](https://wwhc.org.uk/summer-newsletter-2025/) - Our Summer Newsletter is here! This issue features information about this year's Annual General Meeting (AGM), what's on at Whitlawburn Community Resource Centre, staffing updates and much more! Summer NewlsetterDownload - [Changes to our Phone Lines](https://wwhc.org.uk/changes-to-our-phone-lines/) - From Thursday 12th June 2025, we will be trialling a new options menu on our phone line. This means that when you call us you will now hear a series of options before being connected to a member of staff. The new options are: Option 1 – Repairs and Maintenance Option 2 – To pay - [WCRC What's On Summer 2025](https://wwhc.org.uk/wcrc-whats-on-summer-2025/) - West Whitlawburn Housing Co-operative work in partnership with Whitlawburn Community Resource Centre (WCRC). Please download the leaflet below to discover the upcoming events and projects WCRC has planned for the summer period. Please also visit the centre’s Facebook page. WCRC What's on Summer 2025Download - [Office Closure - May Holiday Weekend](https://wwhc.org.uk/office-closure-may-holiday-weekend/) - The office will be closed on Friday 23rd and Monday 26th May 2025 and re-open on Tuesday 27th May 2025 at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. - [Billy Hunter, 1949 - 2015](https://wwhc.org.uk/billy-hunter-1949-2015/) - Everyone at West Whitlawburn Housing Co-operative has been deeply saddened by the untimely passing of Billy on 22nd August 2015, at Hairmyres Hospital East Kilbride. Billy has been a pillar of WWHC for over 20 years and all staff and Committee members who have had the privilege of working with Billy so fully appreciate the - [Louise Wilson](https://wwhc.org.uk/louise-wilson/) - West Whitlawburn Housing Co-operative has been deeply shocked at the loss of Committee member Louise Wilson, who passed away on Friday, 19th June 2020. Louise had been a member of WWHC since 2010 and was a well known and well respected member of the community. Paul Farrell, Director of WWHC said, “Louise was a warm, - [Director Announces Retirement](https://wwhc.org.uk/director-announces-retirement/) - Paul Farrell, Director of West Whitlawburn Housing Co-operative, is retiring from his role after 32 years in the post. WWHC was established in March 1989 to control and manage the first Stock Transfer of Multi-Storey stock from a local authority. Paul was appointed as its first Director in May that year and has led the - [Housing Perks – Download now and get saving!](https://wwhc.org.uk/housing-perks-download-now-and-get-saving/) - In September 2024, we launched Housing Perks, giving you access to discounts of up to 10% with over 100 brands and stores, to help you save money with everyday spending. The free app will help you to save money on the essentials such as: Groceries Car Fuel Clothing School Uniforms and equipment Home furnishings & - [Office Closure - Morning Of Wednesday 7th May](https://wwhc.org.uk/office-closure-morning-of-wednesday-7th-may/) - The office will be closed on 7th May 2025 from 9.15am until 11am (approximately). Staff will be paying their respects at the funeral of their former colleague and friend, Raymond Smith. If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. Please note that a reduced Concierge - [Tribute to Raymond Smith, Concierge Manager](https://wwhc.org.uk/tribute-to-raymond-smith-concierge-manager/) - It is with deep sadness that we announce the death of Raymond Smith on 18th April 2025. Raymond was the Co-operative’s Concierge Manager for many years, working in this post from May 1996 until he retired in 2023 due to ill health. Raymond was central to setting up the Concierge service and to the many improvements - [Office Closure - Early May Public Holiday](https://wwhc.org.uk/office-closure-early-may-public-holiday/) - The office will be closed on Monday 5th May 2025 and re-open on Tuesday 6th May at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. - [Office Closure - Easter Public Holiday](https://wwhc.org.uk/office-closure-easter-public-holiday/) - The office will close on Thursday 17th April at 4.45pm and re-open on Tuesday 22nd April 2025 at 9.15am. If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. - [Engagement Plan 2025/26](https://wwhc.org.uk/engagement-plan-2025-26/) - Our Engagement Plan has been published! Each year, the SHR publish an Engagement Plan for every social housing landlord in Scotland. This document sets out the information that we are required to submit, what we need to do to comply with regulations and how and why the SHR will engage with us to improve our - [Spring Newsletter 2025](https://wwhc.org.uk/spring-newsletter-2025/) - Our Spring Newsletter is here! This issue features the outcome of our Rent Consultation for 2025/26, EVCP (Electric Vehicle Charging Points) information, staffing updates and much more! Spring Newsletter 2025Download - [Office Closure Due To Storm Éowyn: 24.01.2025](https://wwhc.org.uk/office-closure-due-to-storm-eowyn/) - Please be advised that WWHC Offices will be closed on Friday 24th January 2025 due to Storm Éowyn. Our phone lines will remain open for any enquiries. We will be providing a limited repairs service in cases where safety is a concern and for emergency work. Please contact us if you require immediate assistance. We - [Vacancy - Assistant Housing Officer](https://wwhc.org.uk/vacancy-assistant-housing-officer/) - Assistant Housing Officer EVH Grade 5/6 £29,086 to £36,523 DOE West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang, Glasgow with over 700 properties. We are looking for a highly motivated housing professional to join our Housing Services team, who is passionate about the highest possible levels of service, local control - [Office Closure - Christmas 2024](https://wwhc.org.uk/office-closure-christmas-2024/) - Our office will close on Tuesday 24th December at 2pm and we will re-open at 9.15am on Friday 3rd January 2025. Please be advised that our Concierge Service will be running as usual. If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. To all - [Winter Newsletter 2024](https://wwhc.org.uk/winter-newsletter-2024/) - Our Winter Newsletter is here! 🎅🎄 This issue features our Rechargeable Repairs Policy Consultation Outcome, an introduction to our new grounds maintenance contractor, staffing updates and much more! Winter Newsletter 2024Download - [Skip Into Action](https://wwhc.org.uk/skip-into-action/) - Are you planning a winter clear out? Got bulk that you've not taken to the dump? Healthy n Happy have arranged for skips to delivered to 2 different locations and are available to residents in Whitlawburn and Springhall. Skips will be available from 12pm-4pm between Friday 6th December to Monday 9th December 2024 and supervised - [Rent Consultation 2025/26](https://wwhc.org.uk/rent-consultation-2025-26/) - Background The Co-operative is planning the budget for the next financial year starting in April 2025, and as a key part of that, we are carrying out our statutory consultation with tenants on what level of rent is set from April 2025. The Management Committee recognise that these are still challenging financial times for households, - [Rechargeable Repairs Policy Consultation 2024/25](https://wwhc.org.uk/rechargeable-repairs-policy-consultation-2024-25/) - We are currently reviewing our rechargeable repairs policy and, in line with our Communications Strategy and Tenant Participation Policy, we invite you to share your views as a tenant (including lock-up tenants) or prospective tenant. The consultation is optional. Background to the Policy As a Registered Social Landlord (RSL), we are responsible for ensuring our - [WCRC Services Consultation](https://wwhc.org.uk/wcrc-services-consultation/) - Whitlawburn Community Resource Centre (WCRC) are carrying out a survey to gather the local communities' opinions and feedback on existing and future services. This information will help the centre to plan ahead and to access additional funding. WWHC are conducting the survey on WCRC's behalf and have contacted all tenants where we hold a mobile - [SLC Budget Consultation 2025/2026](https://wwhc.org.uk/slc-budget-consultation-2025-2026/) - South Lanarkshire Council (SLC) have commenced their budget consultation process. Tenants at West Whitlawburn are South Lanarkshire residents and therefore, can take part in the consultation. Your views matter and your involvement is essential in shaping the future of local services. To access the survey please visit: http://www.southlanarkshire.gov.uk/budget-consultation You can also submit your feedback via - [Changes to WWHC Phone Lines](https://wwhc.org.uk/changes-to-wwhc-phone-lines/) - Our phone lines our changing. From Thursday 7th November 2024 onwards, those contacting our office via telephone will hear a series of options before being connected to a member of staff. This change has been implemented to ensure our ways of working are as safe and secure as possible. You must now choose from the - [Annual Assurance Statement 2024](https://wwhc.org.uk/annual-assurance-statement-2024/) - Our annual assurance statement is now available for all tenants, members and service users! The Management Committee confirms that they meet the Regulatory Standards and Requirements of the Scottish Housing Regulator's Regulatory Framework. You can view the statement by downloading the file below (redacted for security): Assurance Statement 2024Download - [Contacting WWHC](https://wwhc.org.uk/contacting-wwhc/) - Following an IT upgrade, we can now contact tenants via text, as well as telephone or email. We will only ever send out messages which are important to our tenants. These messages may include information about: Your rent account and messages from your Housing Officer Repairs raised by you Updates from WWHC Support and services - [Annual Report 2023/24](https://wwhc.org.uk/annual-report-2023-24/) - Our Annual Report is here! The Scottish Government’s Social Housing Charter came into force in April 2012. The Charter sets out the standards and outcomes that: tenants can expect from social landlords, in terms of the quality and value for money of the services they receive, the standard of their homes, and opportunities for communication and participation - [Important Update for RTS Meter Customers](https://wwhc.org.uk/important-update-for-rts-meter-customers/) - Energy suppliers and other stakeholders are working together to replace 800,000 Radio Teleswitch (RTS) meters across the UK before the service is terminated on the 30th June, 2025. This initiative follows a summit organised by Ofgem - involving various stakeholders including Energy UK and Citizens Advice – aimed at ensuring a smooth transition for affected - [Vacancy - Concierge Officer (2 posts)](https://wwhc.org.uk/vacancy-concierge-officer-2-posts/) - Job Advert Concierge Officer (2 posts) Salary EVH TAS4 £28,004 West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang with over 700 tenants. We are seeking a Concierge Officer to join our team, who is committed to the highest possible levels of service, local control and accountability. Reporting to the Senior - [Introducing 'Housing Perks' - Download now and get saving!](https://wwhc.org.uk/my-housing-perks-free-for-wwhc-tenants/) - We have recently launched Housing Perks, giving you access to discounts of up to 10% with over 100 brands and stores, to help you save money with everyday spending. The free app will help you to save money on the essentials such as: Groceries Car Fuel Clothing School uniforms and equipment Home furnishings & - [Vacancy - Housing Officer & Assistant Housing Officer](https://wwhc.org.uk/vacancy-housing-officer-assistant-housing-officer/) - West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang, Glasgow with over 700 properties. We are looking for two highly motivated people to join our Housing Services team who are passionate about the highest possible levels of service, local control and accountability. We offer a rewarding work environment where you will - [Annual General Meeting (AGM) 2024/25](https://wwhc.org.uk/annual-general-meeting-agm-2024-25/) - All members of the Co-operative are invited to attend our Annual General Meeting on the below date and time. Saturday 7th September 2024 at 10:00am at Whitlawburn Community Resource Centre. If you can’t attend If you can’t attend the meeting please consider nominating a proxy, which means you can ask another person to attend and - [Warm Home Discount Scheme - 2024/25](https://wwhc.org.uk/warm-home-discount-scheme-2024-25/) - OVO have published information about the Warm Home Discount scheme, available between October and January, to support households with their energy costs with a one-off payment. You can find more information and register your interest here. - [Management Committee Recruitment](https://wwhc.org.uk/management-committee-recruitment/) - West Whitlawburn Housing Co-operative is a fully mutual co-operative with 704 properties in Cambuslang, South Lanarkshire. We are recruiting to fill vacancies on our Management Committee. The Co-operative’s Committee currently has 11 members and we are looking to complement our existing skills set to ensure a well-rounded Committee. We are particularly interested in people with - [Vacancy - Senior Concierge Officer](https://wwhc.org.uk/vacancy-senior-concierge-officer/) - Salary EVH TAS5 £30,165 West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang with over 700 tenants. We are seeking a Senior Concierge Officer to join our team, who is committed to the highest possible levels of service, local control and accountability. Reporting to the Concierge Manager, you will be the - [July Public Holiday Office Closures](https://wwhc.org.uk/july-public-holiday/) - The WWHC office will be closed on the following days: Friday 12 July 2024 Monday 15 July 2024 We will re-open on Tuesday 16 July 2024 at 10.30am, due to a staff meeting. If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. - [Summer Newsletter](https://wwhc.org.uk/summer-newsletter-2/) - Our summer newsletter is here! This issue features the launch of our repairs and maintenance framework, a staffing update, our Annual General Meeting (AGM) and much more! To view it, please click the link below: Summer-NewsletterDownload - [2024 General Election](https://wwhc.org.uk/2024-general-election/) - A General Election is taking place on Thursday 4th July 2024. This is an opportunity for people in every part of the UK to choose their MP. This person will represent a local area (constituency) in the House of Commons for up to five years. Register to Vote In order to vote in this General Election - [Vacancy - Head of Property Services](https://wwhc.org.uk/head-of-property-services/) - Salary EVH Grade 9 SM1 £51,831 to SM3 £54,383 This is a re-advertisement. Previous applicants do not need to re-apply and will be considered automatically. West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang, Glasgow with over 700 properties. Following the retirement of the previous post holder, we are looking for - [May Public Holiday](https://wwhc.org.uk/may-public-holiday/) - The WWHC office will be closed on the following days: Friday 24th May 2024 Monday 27th May 2024 We will re-open on Tuesday 28th May 2024 at 9:15am If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. - [Engagement Plan 2024/25](https://wwhc.org.uk/engagement-plan-2024-25/) - Our Engagement Plan has been published! Each year, the SHR publish an Engagement Plan for every social housing landlord in Scotland. This document sets out the information that we are required to submit, what we need to do to comply with regulations and how and why the SHR will engage with us to improve our - [Early May Public Holiday](https://wwhc.org.uk/early-may-public-holiday/) - The WWHC office will be closed on Monday 6th May 2024. We will re-open on Tuesday 7th May 2024 at 9:15am If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. - [Spring Newsletter](https://wwhc.org.uk/spring-newsletter/) - Our spring newsletter is here! This issue features the launch of our new housing management and finance system 'HomeMaster', a response to our 2024/25 rent consultation and Allocations policy consultation, a staffing update and much more! To view it, please click the link below: Spring Newsletter 2024 To request this information in an alternative format, - [Bulk Uplifts](https://wwhc.org.uk/bulk-uplifts/) - As of 1st April 2024, new charges will apply to all bulk uplifts: £40 for a standard uplift which includes up to 10 items £79.54 for a non-standard Non Non-collectable items include: car batteries, chemicals (unless specifically arranged), gas bottles and canisters, asbestos, oil, car tyres, clinical and hazardous waste, supermarket trolleys, concrete foundations, slabs and lintels, creosote, motorized - [March Public Holiday Office Closure](https://wwhc.org.uk/march-public-holiday-office-closure/) - The WWHC office will be closed on the following dates: Friday 29th March 2024 Monday 1st April 2024 We will re-open on Tuesday 2nd April 2024 at 9:15am If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. - [WCRC Our Place Our Plan Funding Bid](https://wwhc.org.uk/wcrc-our-place-our-plan-funding-bid/) - Whitlawburn Community Resource Centre are looking for Whitlawburn residents to support their bid for funding to allow them to continue to offer fitness sessions to the community. Voting Closes at Midnight Monday 4th March. Please visit the centre's Facebook page for more information on the bid, to place your vote and other events: https://www.facebook.com/WCRCOfficial - [Vacancy - Concierge Manager](https://wwhc.org.uk/vacancy-concierge-manager/) - Concierge Manager Salary EVH Grade 7 £36,860 to £40,475 West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang with over 700 tenants. We are seeking a Concierge Manager to join our team, who is passionate about the highest possible levels of service, local control and accountability. We offer a rewarding work - [SHR Focus Groups](https://wwhc.org.uk/shr-focus-groups/) - Please note that the 7th of March sessions are specifically for Gypsy/Travellers. Places are limited and can be secured by emailing enquiries@tpasscotland.org.uk - [Allocations Policy Consultation 2023/24](https://wwhc.org.uk/allocations-policy-consultation-23-24/) - We have completed our review of our Allocations Policy and, in line, with our Communications Strategy and Tenant Participation Policy, we now invite you to share your views as a tenant, member, applicant or other stakeholder. Background to the Policy Our Allocations Policy was first introduced in June 2007 and sets out the criteria for - [Energy Advice](https://wwhc.org.uk/energy-advice/) - How to Use Less Energy and Save Money! Visit the Smart Energy GB website, which has both energy saving tips – from using low energy bulbs or radiator panels, and avoiding having your appliances on stand-by mode. If you don’t already have a smart meter, you can request one here at no cost to your - [Rent Consultation 2024/2025](https://wwhc.org.uk/rent-consultation-2024-2025/) - Background This is the time of year when the Co-operative is planning the budget for the next financial year starting in April 2024, and as a key part of that, we are carrying out our statutory consultation with tenants on what level of rent is set from April. The Management Committee recognise that these have - [Office Closure - Christmas 2023](https://wwhc.org.uk/office-closure-christmas-2023/) - The office will close on Friday 22nd December and re-open at 9:15am on Thursday, 4th January 2024. If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. To all of our members, tenants and service users we wish you a very Merry Christmas and - [Defibrillator for Whitlawburn Area](https://wwhc.org.uk/defibrillator-for-whitlawburn-area/) - We are delighted to announce that we have been successful at securing a defibrillator for the Whitlawburn area. This life-saving piece of equipment was delivered to us following a successful application to the British Heart Foundation and is available for anyone in the community to use in an emergency - including those who are not - [WCRC's Winter Warmer Land 2024](https://wwhc.org.uk/winter-warmer-land/) - Whitlawburn Community Resource Centre (WCRC) are hosting a Winter Warmer Land event for tenants, members, service users and other members of the the local community. On Friday 19th January 2024 between 11am and 1pm, head down to the centre for help and advice keeping warm over the winter period. More information below: Whitlawburn Community Resource - [Wise Group Partnership](https://wwhc.org.uk/wise-group-partnership/) - We are delighted to announce that we have recently started a partnership with the Wise Group for them to deliver Relational Mentoring. The Wise Group aim to tackle poverty, including fuel poverty, in a number of ways. The relational mentoring service will be unique to your own circumstances and a consistent and compassionate relationship will - [Managing Mould and Condensation](https://wwhc.org.uk/managing-mould-and-condensation/) - West Whitlawburn Housing Co-operative is committed to meeting the needs of our tenants and providing homes that are safe, warm, and dry. Part of that commitment includes taking actions to remove mould and damp and provide advice and guidance on how to manage and prevent this within the home. We have put together information on - [September Public Holiday Office Closure](https://wwhc.org.uk/september-public-holiday-office-closure/) - The WWHC office will be closed on the following dates: Friday 22nd September 2023 Monday 25th September 2023 Tuesday 26th September 2023 Morning 9am - 12:30pm We will re-open on Tuesday 26th September at 1pm If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. - [Annual General Meeting 2023](https://wwhc.org.uk/annual-general-meeting-2023/) - Date: Saturday 9th September 2023 Time: 10.00 am Location: Whitlawburn Community Resource Centre, 57 Belmont Road, G72 8PG All members of the Co-operative are invited to attend our Annual General Meeting on the above date and time. If you can’t attend If you can’t attend the meeting please consider nominating a proxy, which means you - [Vacancy - Head of Housing Services](https://wwhc.org.uk/vacancy-head-of-housing-services/) - Head of Housing Services Salary EVH Grade 9 SM1 £48,897 to SM3 £51,305 West Whitlawburn Housing Co-operative is a Fully Mutual Housing Co-operative operating in Cambuslang, Glasgow with over 700 properties. We are seeking a Head of Housing Services to join our team, who is passionate about the highest possible levels of service, local control - [July Public Holiday Office Closure](https://wwhc.org.uk/july-public-holiday-office-closure/) - The WWHC office will be closed on the following dates: Friday 14th July 2023 Monday 17th July 2023 We will re-open on Tuesday 18th July at 9.15am If you are a tenant with an emergency repair, please contact Concierge using your handset or by calling 0141 646 1924. - [What's on at Whitlawburn Community Resource Centre](https://wwhc.org.uk/whats-on-at-whitlawburn-community-resource-centre/) - West Whitlawburn Housing Co-operative work in partnership with Whitlawburn Community Resource Centre. The dedicated team of staff and volunteers work together to deliver groups and activities to take action on loneliness and isolation and to improve health and wellbeing and provide support to alleviate pressures from the cost of living, for those most in need - [May Public Holiday Office Closures](https://wwhc.org.uk/early-may-public-holiday-office-closures/) - The WWHC Office will be closed on the following dates in May 2023: Monday 1st May 2023 (re-opening Tuesday 2nd May 2023 at 9:15am) Monday 8th May 2023 (re-opening Tuesday 9th May 2023 at 9:15am) Friday 26th and Monday 29th May 2023 (re-opening Tuesday 30th May 2023 at 9:15am) If you are a tenant with - [Notice - Staff Training](https://wwhc.org.uk/notice-staff-training/) - Please note that staff training will be taking place on the following dates and times: Wednesday 24th May 9.30am - 12.30pm Wednesday 24th May 1.00pm - 4.00pm Thursday 25th May 9.30am - 12.30pm You can still report repairs and pay rent during these times however, some staff may not be available and all non-urgent queries - [Internet Issues](https://wwhc.org.uk/internet-issues/) - Update: Issue resolved on 18/04/2023 We are currently experiencing an internet fault that is impacting our phone lines and all online communications. Calls to our office may not connect and staff will respond to your query as soon as they can. We have contacted our internet provider for assistance. If you are a tenant with - [Easter Break Office Closure](https://wwhc.org.uk/easter-break-office-closure/) - The office will close on Thursday 6th April at 4.45pm and re-open on Tuesday 11th April 2023 at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. - [Biomass Energy Advice with Whitlawburn Hub](https://wwhc.org.uk/biomass-energy-saving-advice-with-whitlawburn-hub/) - Visit Whitlawburn Hub on Facebook to find out more about the support offered by Fiona: @WhitlawburnHub - [Rent Consultation 2023/2024](https://wwhc.org.uk/rent-consultation-2023-2024-2/) - This is the time of year when the Co-operative is planning the budget for the next financial year starting in April 2023, and as a key part of that, we are carrying out our statutory consultation with tenants on what level of rent is set from April. During December 2022, Tenant Scrutiny Panel Members and - [Festive Period Office Closure](https://wwhc.org.uk/festive-period-office-closure/) - The office will close on Friday 23rd December 2022 at 1.30pm and re-open on Wednesday 4th January 2023 at 9.15am. If you are a tenant with an emergency repair please contact Concierge using your handset or by calling 0141 646 1924. To all our members, tenants and service users we wish you a Merry Christmas - [Information on District Heating Charges from 1st February 2023](https://wwhc.org.uk/information-on-district-heating-charges-from-1st-february-2023/) - This notification is for the attention of all MSF and Low Rise tenants. DHN Charges from 01 02 2023Download - [Tenant Satisfaction Surveys](https://wwhc.org.uk/tenant-satisfaction-surveys/) - Have your say and help the Co-operative improve its service We know what a difficult couple of years it has been for many of our tenants / members and we have done our best to adapt and deliver key services to you. We now want to hear what you think about the services we provide - [Scottish Housing Regulator National Panel of Tenants and Service Users](https://wwhc.org.uk/scottish-housing-regulator-national-panel-of-tenants-and-service-users/) - The Scottish Housing Regulator (SHR) is calling for new members to join the National Panel. The National Panel is one of the ways that the Regulator includes the views of tenants andusers of social landlord services in their work. The Panel is an important part of how SHRinvolves tenants and service users in their work, - [Important changes to Scottish Child Payment](https://wwhc.org.uk/important-changes-to-scottish-child-payment/) - Scottish Child Payment will increase to £25 per week and become available for children aged 6 to 15, on 14 November 2022. You need to apply for this benefit and payment is made every 4 weeks if your application is successful. You can apply whether you're in work or not, as long as you're getting one or more of the - [Notice - Office Telephone Upgrades](https://wwhc.org.uk/notice-office-telephone-upgrades/) - On Tuesday 8th November 2022 we will be carrying out upgrades to our office telephone system. The upgrades will take place between 08:30am and 12:30pm on this day. Please be aware that during these hours downtime is expected and staff may not be contactable by telephone. The office remains open and you can still contact - [South Lanarkshire Debt Helpline](https://wwhc.org.uk/south-lanarkshire-debt-helpline/) - Are you worried about debts? Hamilton Citizens Advice, in partnership with East Kilbride, Clydesdale and Rutherglen and Cambuslang CABs, offer a Debt Helpline open to anyone in South Lanarkshire. With the cost of living increasing, lots of people are worried about their finances. You do not need to struggle on your own and we recognise - [Applications open for Warm Home Discount Scheme](https://wwhc.org.uk/applications-open-for-warm-home-discount-scheme/) - British Gas, EDF, Octopus have reopened the Warm Home Discount schemes in Scotland – apply now to get £150 off your energy bills this winter. Scottish Households on certain benefits can get £150 off their energy bills this winter under the Warm Home Discount Scheme. Other providers will open shortly… keep checking with your energy - [West Whitlawburn Housing Co-operative AGM 2022](https://wwhc.org.uk/west-whitlawburn-housing-co-operative-agm-2022/) - WWHC Annual General Meeting 2022 will be held on Saturday 10th September 2022 at 10am in Whitlawburn Community Resource Centre. All members of the co-operative, are invited to attend our Annual General Meeting which will be held without Covid restrictions. If you can’t attend the meeting, please consider nominating a proxy, which means you can ask - [COVID Advice](https://wwhc.org.uk/covid-advice/) - There has been a range of updated Scottish Government guidance recently. We are following this guidance to make sure that all our staff, tenants and contractors are kept as safe as possible. This is a reminder of the guidance which should be followed: Social distancing Please stay at least 2 metres from people apart from - [Coronavirus Guidance Reminder](https://wwhc.org.uk/coronavirus-guidance-reminder/) - There has been a range of updated Scottish Government guidance recently. We are following this guidance to make sure that all our staff, tenants and contractors are kept as safe as possible. This is a reminder of the guidance which should be followed: Social distancing Please stay at least 2 metres from people apart from - [Office closed - public holiday](https://wwhc.org.uk/office-closed-public-holiday-11/) - The office will be closed from Thursday, 2nd June 2022. It will re-open at 9.15 am on Monday, 6th June 2022. When the office is closed tenants can report emergency repairs to Concierge using their handset or by telephoning 0141 646 1924. - [Restricted Parking](https://wwhc.org.uk/restricted-parking/) - The rear parking area at the office and Whitlawburn Community Resource Centre is now a construction site and no cars can park there. The area at the front of the Resource Centre has limited parking. Visitors should use other parking areas within West Whitlawburn. Please take care not to block access at the top of - [Members Meeting](https://wwhc.org.uk/members-meeting/) - All West Whitlawburn Housing Co-operative members are invited to the members' meeting on Tuesday, 4th February at 7.00 pm. Award winning journalist Lesley Riddoch will be speaking about her recently released book Blossom: What Scotland Needs To Flourish. There will be a presentation on our energy project, and representation from local police and councillors. - [Bio-mass Energy Project](https://wwhc.org.uk/bio-mass-energy-project/) - Tenants will be aware of works progressing on site on the Bio-mass Energy Project. This project is being taken forward in partnership with N Power. The works are programmed to progress over the next calendar year with an end date of December 2014. During this time, tenants will be provided with various information leaflets and - [Office Closure](https://wwhc.org.uk/office-closure-4/) - The Co-operative's office will close at 2.00 pm on Tuesday, 24th December and will re-open on Monday, 6th January at 9:15 am. If tenants have any emergencies or urgent repairs during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Free Computer Drop In](https://wwhc.org.uk/free-computer-drop-in/) - Open for people to drop in and use the computers in Whitlawburn Community Resource Centre. Wednesdays 6.30 pm to 8.30 pmThursdays 1.00 pm to 5.00 pmSaturdays 10.00 am to 12.00 noon - [Cafe Now Open](https://wwhc.org.uk/cafe-now-open/) - We are pleased to tell you that the Whitlawburn Community Resource Centre cafe is now open and under new management. The cafe is open Monday to Friday from 9.30 am until 2.30 pm. Contact the Resource Centre on 0141 641 5005 for more details. - [Office Closure](https://wwhc.org.uk/office-closure-3/) - Please note that the Co-operative's office will be closed on Friday, 27th September and Monday, 30th September 2013 due to the public holiday. If tenants have any emergencies or repairs during this time they should contact our Concierge team on 0141 646 1924 or via their handset. We will re-open again on Tuesday, 1st October at 9:15am. - [Blossom - What Scotland Needs to Flourish](https://wwhc.org.uk/blossom-what-scotland-needs-to-flourish/) - Lesley Riddoch describes the pioneering community buyout on Eigg; the brave decision by West Whitlawburn tenants to take over their crumbling hi-rise estate; the 20 year project by Perthshire ecologists to prove arid, sporting estates can become verdant woodland, the unconventional methods used by obstetrician Mary Hepburn to reach Scotland’s sickest, drug-using mothers, the story - [Annual General Meeting Reconvened](https://wwhc.org.uk/annual-general-meeting-reconvened/) - West Whitlawburn's reconvened Annual General Meeting will be held on Monday, 2nd September 2013 at 7.00 pm in Whitlawburn Community Resource Centre. The meeting is expected to last no longer than 1 hour and refreshments will be provided. - [Free Family Fun Day](https://wwhc.org.uk/free-family-fun-day/) - [Office Closure](https://wwhc.org.uk/office-closure-2/) - Please note that the Co-operative's office will be closed on Monday 22nd July 2013, if you have any emergencies or repairs during this time please contact the Concierge on 0141 646 1924 or via your handset if you stay in the towers. We will re-open again on Tuesday 23rd July at 9:15am. - [Phil Welsh MBE](https://wwhc.org.uk/phil-welsh-mbe/) - It is with great sadness WWHC announces the passing of Phil Welsh MBE. Phil was a founder member and the first Chairperson of WWHC. Phil was much loved and highly respected in the voluntary housing movement and in the Cambuslang area. Once we have confirmation of the funeral arrangements, we shall announce them on the site. - [Office Closed for Public Holiday](https://wwhc.org.uk/office-closed-for-public-holiday/) - The office is closed on Friday, 12th July and Monday, 15th July for the public holiday. Tenants can report emergency repairs to concierge via their handset or by calling 0141-646-1924. The office will open again on Tuesday, 16th July at 9:15 am. - [Community Heating Project](https://wwhc.org.uk/community-heating-project/) - Over the last year the Co-operative has been focusing efforts on tackling fuel poverty in a number of areas within the estate to help reduce carbon emissions, improve energy efficiency and reduce energy costs. We have been investigating a variety of options to upgrade the current heating systems within the multi storey and low rise - [Office Closure Monday 6th May 2013](https://wwhc.org.uk/office-closure-monday-6th-may-2013/) - Please note the housing office will be closed on Monday 6th May and re-open again on Tuesday 7th at 9:15am. If you have any emergencies please contact the concierge via your handset or calling 646 1924. - [The Big Break- Win a £12,000 big break from your rent.](https://wwhc.org.uk/the-big-break-win-a-12000-big-break-from-your-rent/) - Switch to paying your rent by Direct Debit and you could win a £12,000 big break from your bills. Plus Allpay will make a donation to Shelter. Paying direct debit is safe and guaranteed - you can trust Direct Debit to be totally safe. The Direct Debit Guarantee protects you against any incorrect payments and ensures - [Red Nose Day Cook Off Workshop](https://wwhc.org.uk/red-nose-day-cook-off-workshop/) - A Red Nose Day Cook Off Workshop is planned for 15th March 2013 in the Whitlawburn Community Resource Centre – come along and join in the fun. - [Healthy Living Award](https://wwhc.org.uk/healthy-living-award/) - G’teas Community Café retains the Healthy Living Award and received funding from Community Food & Health (Scotland) to promote and raise awareness on Healthy Eating Habits. A cooking demonstration workshop was held on International Women’s Day in St Columbkille’s Church Hall, Rutherglen, on 5th March 2013 with our in house chef cooking up some tasty - [Under Occupancy Charges- Information Session](https://wwhc.org.uk/under-occupancy-charges-information-session/) - The under occupancy charges also known as "bedroom tax" will be taking affect in April 2013 with many tenants being affected. On Thursday 7th March 2013, West Whitlawburn Housing Co-operative along with The See How You Can Benefit project, are holding an information session in the Whitlawburn Community Resource Centre between 6pm and 7:30pm. Come - [Rent setting 2013/14 consultation for Tenants and Members](https://wwhc.org.uk/rent-setting-2013-14-consultation-for-tenants-and-members/) - West Whitlawburn Housing Co-operative's Management Committee have commenced with this years rent consultation with all our tenants and members. We would like to give all the tenant and members the chance to express their views and opinion on this years proposed figures.Please pass any comments to the appropriate people detailed in the letter by 12 - [Big Society Award](https://wwhc.org.uk/big-society-award/) - WWHC has secured notable recognition for its considerable achievements from The Prime Minister, David Cameron, who announced he has honoured WWHC with The Big Society Award. This is the first occasion a Scottish organisation has won this prestigious award.This significant award recognises WWHC’s considerable efforts over the past decades in transforming West Whitlawburn from a - [Office Closure over Christmas and New Year](https://wwhc.org.uk/office-closure-over-christmas-and-new-year/) - The office will close on Friday, 21st December at 4:45pm and re-open at 9.15 am on Thursday, 3rd January. Emergency repairs can be reported to our 24 hour Concierge team on 0141 646 1924. - [Office Closure](https://wwhc.org.uk/office-closure/) - The office will close at 12.30 pm on Friday, 14th December and will re-open on Monday, 17th December. As always, our Concierge team are available 24 hours a day. Tenants can contact Concierge using their handset if they live in a multi storey flat, or by telephoning 0141 646 1924. - [Furniture Recycling Project](https://wwhc.org.uk/furniture-recycling-project/) - Whitlawburn Community Resource Centre is working in partnership with Upkeep Furniture, a furniture recycling project with three shops located in Glasgow, to bring the community low cost, high quality, recycled furniture. Upkeep Furniture are happy to pick up items from anywhere in the city. The project also offers volunteering opportunities. Upkeep's newest shop is located - [Free Workshops at South Lanarkshire College](https://wwhc.org.uk/free-workshops-at-south-lanarkshire-college/) - South Lanarkshire Council are offering free ESOL classes with flexible start dates throughout the year. For more information about ESOL clasees contact admissions@slc.ac.uk. They are also offering S4L workshops which cover, for example, support with essay writing, report writing, grammar, punctuation, fractions, decimals and percentages. More information is available from Caroline Gillespie at caroline.gillespie@slc.ac.uk. - [Consultation on Handling Complaints](https://wwhc.org.uk/consultation-on-handling-complaints/) - Please take 5 minutes to answer three short questions about our new complaints handling procedure. The survey is available until 25th September. West Whitlawburn Housing Co-operative are required to adopt the Complaints Handling Procedure (CHP) developed by the Scottish Public Sector Ombudsman for use across the public sector. The new Complaint Handling Procedure will be - [AGM Reconvened](https://wwhc.org.uk/agm-reconvened/) - West Whitlawburn's Annual General Meeting will be reconvened on Monday,3rd September at 7.00 pm in Whitlawburn Community Resource Centre. All members will receive a written invitation to attend this meeting. The meeting is expected to last no longer than 1 hour and refreshments will be provided. - [Housing and Transfer Applications Review](https://wwhc.org.uk/housing-and-transfer-applications-review/) - Our annual review of the housing and transfer list is over. We are writing to everyone who didn't respond to our previous letters to let them know that their application is cancelled. If you have received a cancellation later, but still want to be on our housing or transfer list you should contact us straight - [The new Allpay App to pay your rent](https://wwhc.org.uk/the-new-allpay-app-to-pay-your-rent/) - The allpay App is a brand new mobile application (App) available to download from the Apple App Store and the Android Market for tenants with Apple or Android smartphone. How will the allpay App benefit you?The App is available free of charge and enables you to pay bills easily, wherever you are, at the touch - [Quarterly Window Cleaning](https://wwhc.org.uk/quarterly-window-cleaning/) - Burnside Window Cleaning will be cleaning the windows of the multi-storey flats on behalf of The Co-operative. They will clean the three lower panes of glass on the curtain walling of the conservatories, the outside of the kitchen window with the fan fitted, and all sub landing windows. The contractor will call to the appropriate tower - [Switch to Direct Debits and Win £10,000](https://wwhc.org.uk/switch-to-direct-debits-and-win-10000/) - Are you struggling to pay your rent on time? Do you want your rent to come out of your account directly on a day that suits you? Well why not set up a Direct Debit!? Switching to Direct Debit is simple and straight forward. It's convienent and frees up time for you. You can set - [Civic Award for Founder Member](https://wwhc.org.uk/civic-award-for-founder-member/) - The Co-operative is delighted to announce that South Lanarkshire Council has bestowed upon Susan the prestigious Civic Award at an Official Civic ceremony on 17th November 2011 in The Council buildings in Hamilton. Susan retired from the WWHC Management Committee at the AGM in September 2011, she will be badly missed.Susan was a founder member - [Gritting and Severe Weather Implications](https://wwhc.org.uk/gritting-and-severe-weather-implications/) - Tenants will be well aware that the predicted snow has now arrived. The Co-operative has put in place a regular programme of gritting to ensure that paths, carparks and walkways are kept as safe as possible at all times. The severe weather may also dislodge slabs and we ask you to take extra care when out - [External Window Cleaning](https://wwhc.org.uk/external-window-cleaning/) - The Co-operative has agreed with the contractor Burnside Window Cleaning the following dates for the quarterly external cleaning of the 3 lower panes of glass on the curtain walling of the conservatories, and the outside of the kitchen window with the fan fitted. They will also clean all sub landing windows: If you are unable - [Whitlawburn Pharmacy Update](https://wwhc.org.uk/whitlawburn-pharmacy-update/) - Pharmacist David Dryden has told us that NHS Greater Glasgow and Clyde have confirmed receipt of the application to open a pharmacy in Whitlawburn and are currently processing it. He added that he doesn't expect to hear anything back from the Health Board until next year but hopes that they will schedule a hearing at the - [Wear It Pink To Work Day- Friday 28th October](https://wwhc.org.uk/wear-it-pink-to-work-day-friday-28th-october/) - Staff at West Whitlawburn Housing Co-operative and Whitlawburn Community Resource Centre came to work dressed in pink on Friday 28th October in aid of Breast Cancer Awareness week. We managed to raise £130 from various activities such as a quiz, guess how many marshmallows in the jar and a sweepstake. £130 could buy 2600 microscope slides or 3000 test - [Social Accounts](https://wwhc.org.uk/social-accounts/) - The real social, economic, and environmental benefits deriving from the endeavours of West Whitlawburn Housing Co-operative's voluntary committee and staff neither fit neatly into a balance sheet, nor into the statistical framework of information required by national regulators. Social accounting provides an opportunity to measure real value in a currency that is not exclusively quantitative - [Blantyre & South Lanarkshire Credit Union](https://wwhc.org.uk/blantyre-south-lanarkshire-credit-union/) - Needing help with sorting out your money during the Festive period? Why not pop in and see a member of the Credit Union team at the Whitlawburn Community Resource Centre. See us on: Tuesday 11th October from 3-5pm or Wednesday 12th October 6:30-8pm for futher information why not visit www.blantyrecreditunion.org.uk or call 01698 711 112 - [Football Pitch Launch](https://wwhc.org.uk/19421-2/) - The Whitlawburn five-a-side pitch, The Centre Circle, officially opened on Saturday 5th of March, there was a great turnout from the community with about 130 young people taking part in all the different events including the under 12s coaching, skateboarding, dance workshops, a family fun day with arts and crafts and of course the youth - [COVID](https://wwhc.org.uk/covid/) - You can contact staff by phone on 0141 641 8628, by email, and you can, of course, contact concierge using your handset. We continue to provide all services however our office buildings are closed to the public. The latest guidelines from the Scottish Government can be found here: https://www.gov.scot/coronavirus-covid-19/ - [Office Closures](https://wwhc.org.uk/office-closures/) - The office will be closed from Friday, 15th April 2022. It will re-open at 9.15 am on Tuesday, 19th April 2022 for telephone calls and emails only. All buildings are still closed to visitors. When the office is closed tenants can report emergency repairs to Concierge using their handset or by telephoning 0141 646 1924. - [Tenant Advisor Recruitment](https://wwhc.org.uk/tenant-advisor-recruitment/) - The Scottish Housing Regulator (SHR) is recruiting Tenant Advisors. This is an exciting opportunity for tenants of social landlords to inform the Regulator’s work and bring a tenant perspective to its scrutiny of landlords’ services. The SHR is the independent regulator of registered socials landlords (RSLs) and local authority housing services in Scotland, working to - [Office closed - public holiday](https://wwhc.org.uk/office-closed-public-holiday-10/) - The office will be closed from Friday, 15th April 2022. It will re-open at 9.15 am on Tuesday, 19th April 2022 for telephone calls and emails only. All buildings are still closed to visitors. When the office is closed tenants can report emergency repairs to Concierge using their handset or by telephoning 0141 646 1924. - [Recruitment - Tenant Advisors](https://wwhc.org.uk/recruitment-tenant-advisors/) - The Scottish Housing Regulator (SHR) is recruiting Tenant Advisors. This is an exciting opportunity for tenants of social landlords to inform the Regulator’s work and bring a tenant perspective to its scrutiny of landlords’ services. The SHR is the independent regulator of registered socials landlords (RSLs) and local authority housing services in Scotland, working to - [Office Closed - Festive Break](https://wwhc.org.uk/office-closed-festive-break-3/) - The office will be closed from the afternoon of Friday, 24th December 2021. It will re-open at 9.15 am on Wednesday, 5th January 2022 for telephone calls and emails only. All buildings are still closed to visitors. Tenants who need to report an emergency repair during the festive break can contact Concierge via their handsets - [Rent Setting 2022/2023 - Consultation](https://wwhc.org.uk/rent-setting-2022-2023-consultation/) - We are writing to all tenant/members to ask them what they think about the proposed rent increase of 2.7%. Your comments and feedback will be considered by the Management Committee before they make their final decision on the rent increase. Please reply to the consultation no later than Friday, 14th January 2022. The consultation leaflet - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-9/) - The office will be closed from Friday, 28th May 2021. It will re-open at 9.15 am on Tuesday, 1st June 2021 for telephone calls and emails only. All buildings are still closed to visitors. When the office is closed tenants can report emergency repairs to Concierge using their handset or by telephoning 0141 646 1924. - [New Director Appointed](https://wwhc.org.uk/new-director-appointed/) - West Whitlawburn Housing Co-operative is delighted to announce the appointment of Stephanie Marshall as its new Director following the retirement of former Director, Paul Farrell. Stephanie has been with the Co-operative since late 1989 and has held a number of senior roles, most recently as Acting Director. She therefore brings a wealth of local knowledge - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-8/) - The office will be closed from 4.45 pm on Thursday, 1st April 2021. It will re-open for telephone calls at 9.15 am on Tuesday, 6th April. Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924. - [Vacancy - Director](https://wwhc.org.uk/vacancy-director/) - Due to retirement we are looking to recruit an outstanding Director who will lead the organisation both strategically and operationally in the delivery of excellent services to tenants. Such opportunities are rarely available for those particularly looking to work within a traditional Housing Co-operative.The successful candidate will be both passionate about, and committed to, our vision to - [Annual Report 2019/2020](https://wwhc.org.uk/annual-report-2019-2020/) - Annual Report 2019/20Download - [Vacancy - Corporate Services Assistant (IT)](https://wwhc.org.uk/vacancy-corporate-services-assistant-it/) - Permanent ContractEVH Grade 6 PA17 £28,089 to PA20 £30,707EVH Terms and Conditions applyBased in Cambuslang, West Whitlawburn Housing Co-operative is widely respected as an innovative and forward thinking Registered Social Landlord, with high levels of tenant satisfaction. We have 644 homes and are governed by a highly committed voluntary Management Committee with a demonstrable track - [Vacancy - Finance Officer](https://wwhc.org.uk/vacancy-finance-officer-2/) - Permanent Position (Re-advertisement)EVH Grade 7 £33,375 to £36,648EVH Terms and Conditions apply Based in Cambuslang, West Whitlawburn Housing Co-operative is widely respected as an innovative and forward thinking Registered Social Landlord, with high levels of tenant satisfaction. We have 644 homes and are governed by a highly committed voluntary Management Committee with a demonstrable track - [Rent Setting 2021/2022 - Consultation](https://wwhc.org.uk/rent-setting-2021-2022-consultation/) - We are writing to all tenant/members to ask them what they think about the proposed rent increase of 1%. Your comments and feedback will be considered by the Management Committee before they make their final decision on the rent increase. Please reply to the consultation no later than Tuesday, 23rd February 2021. A copy of - [Office Closed - Festive Break](https://wwhc.org.uk/office-closed-festive-break-2/) - The office will be closed from Friday, 25th December 2020. It will re-open at 9.15 am on Tuesday, 5th January 2021 for telephone calls and emails only. All buildings are still closed to visitors. Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924. Staff - [Vacancy - Finance Officer](https://wwhc.org.uk/vacancy-finance-officer/) - Full time, Permanent PositionEVH Grade 7 £33,375 to £36,648EVH Terms and Conditions apply We are looking for an experienced, qualified, Finance Officer to join our Corporate Services team. The ideal candidate: Demonstrates a high level of analytical and problem-solving skills.Has effective time management and prioritisation skills.Has effective communication skills both verbal and written with the - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-7/) - The office will be closed from 4.45 pm on Thursday, 24th September 2020. It will re-open for telephone calls at 9.15 am on Tuesday, 29th September 2020. Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924. - [Annual General Meeting 2019-2020 Reconvened](https://wwhc.org.uk/annual-general-meeting-2019-2020-reconvened/) - Our Annual General Meeting will reconvene on Tuesday, 28th September at 7.00 pm. The meeting will take place online via Zoom. All members of The Co-operative are invited to attend the meeting. Member attendance is important to make sure the Co-operative is operating democratically. Instructions on joining the meeting are in the AGM invitation and - [Annual General Meeting 2019-2020](https://wwhc.org.uk/annual-general-meeting-2019-2020/) - Our Annual General Meeting will be held on Tuesday, 22nd September at 7.00 p.m. online via Zoom. All members of The Co-operative are invited to attend the meeting. Member attendance is important to make sure the Co-operative is operating democratically. What is the Annual General Meeting for this year? To present the Chairperson’s report on - [Tenant satisfaction levels reach new record high](https://wwhc.org.uk/tenant-satisfaction-levels-reach-new-record-high/) - We are delighted with the conclusive results from our recently conducted Tenant Satisfaction Survey. Highlights include: 96% of tenants are satisfied with the overall services provided by WWHC 97% of tenants are satisfied with the WWHC repairs service 97% of tenants feel well informed of decisions and services by WWHC Over 90% of tenants feel - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-6/) - The office will be closed from 4.45 pm on Thursday, 16th July 2020. It will re-open for telephone calls at 9.15 am on Tuesday, 21st July 2020. Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924. - [Open Letter from Kevin Stewart, MSP](https://wwhc.org.uk/open-letter-from-kevin-stewart-msp/) - Minister for Local Government, Housing and Planning, Kevin Stewart MSP, has written to all Council, Housing Association and Housing Co-operative tenants in Scotland. A copy of his letter is available to read here. - [Muriel Alcorn](https://wwhc.org.uk/muriel-alcorn/) - West Whitlawburn Housing Co-operative deeply saddened by the passing of Muriel Alcorn WWHC has been deeply saddened by the passing of Muriel Alcorn, peacefully at her home in West Whitlawburn on 2nd June 2020. Muriel, an original founder member of WWHC back in 1989, has been a stalwart and a cornerstone of WWHC for over - [Community Wellbeing Line](https://wwhc.org.uk/community-wellbeing-line/) - A new helpline is now available for individuals living in South Lanarkshire who are self-isolating/vulnerable and whose usual support network is no longer available. The helpline will help people to access food and other essential supplies. The Community Engagement Team within South Lanarkshire Council have been working along with VASLAN to collate activity which is - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-5/) - The office will be closed from 4.45 pm on Thursday, 9th April 2020. It will re-open for telephone calls at 9.15 am on Tuesday, 14th April 2020. Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924. - [Coronavirus COVID-19 Update](https://wwhc.org.uk/coronavirus-covid-19-update/) - We wrote to all tenants last week and matters have moved on considerably since then. We are now focussing on 3 main objectives. Protecting vulnerable tenant/members/staff.Helping reduce the spread of the virus. Progressing scenarios 1 and 2 in my previous letter i.e. a reduction in staff resources which will lead to a reduction in services - [Office Closed to Visitors](https://wwhc.org.uk/office-closed-to-visitors/) - Our offices are closed to the public following advice from the government and the NHS. We have stopped all non-vital tenant home visits, appointments, and meetings with outside sources for the foreseeable future. We will maintain essential services and respond to emergencies as best we can. We continue to monitor the situation. You can continue - [Emergency Planning - Covid19](https://wwhc.org.uk/emergency-planning-covid19/) - As you would expect the WWHC Management Committee and Senior Staff Team are advancing our emergency plan in relation to possible scenarios and consequences of this, unprecedented situation which is rapidly unfolding. We are progressing plans for three possible scenarios: 1) Scenario 1 - Possible closure of our main office, the Concierge station, and/or Whitlawburn - [Coronavirus Covid-19 Information](https://wwhc.org.uk/coronavirus-covid-19-information/) - You can contact staff by phone on 0141 641 8628, by email, and you can, of course, contact concierge using your handset. We continue to provide all services however our office buildings are closed to the public. The latest guidelines from the Scottish Government can be found here: https://www.gov.scot/coronavirus-covid-19/ - [Special General Meeting - Reconvened](https://wwhc.org.uk/special-general-meeting-reconvened/) - The Special General Meeting will be reconvened on Monday, 9th March 2020 at 7.00 p.m. in Whitlawburn Community Resource Centre. All members of The Co-operative are invited to attend the meeting. Member attendance is important to make sure the Co-operative is operating democratically. What is the Special General Meeting for? To ask members to appoint external - [Special General Meeting - 2nd March 2020](https://wwhc.org.uk/special-general-meeting-2nd-march-2020/) - We will hold a Special General Meeting on Monday, 2nd March 2020 at 7.00 p.m. in Whitlawburn Community Resource Centre. All members of The Co-operative are invited to attend the meeting. Member attendance is important to make sure the Co-operative is operating democratically. What is the Special General Meeting for? To ask members to appoint - [Rent Setting 2020/21 - Consultation](https://wwhc.org.uk/rent-setting-2020-21-consultation/) - The Management Committee is currently considering the appropriate rent charges for all properties in the ownership of WWHC for the forthcoming financial year and is keen to consult with all tenants/members to allow them to express their views, should they wish. The matter will also be considered by the WWHC Tenant Scrutiny Panel. The Co-operative’s - [Office Closed - Festive Break](https://wwhc.org.uk/office-closed-festive-break/) - The office will be closed from Wednesday, 25th December 2019. It will re-open at 9.15 am on Monday, 6th January 2020. Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924. Staff and committee wish all our tenants a merry Christmas and happy New Year. - [Office Closed - 20th December 2019 pm](https://wwhc.org.uk/office-closed-20th-december-2019-pm/) - The office will be closed from 2 pm on Friday, 20th December 2019. It will re-open at 9.15 am on Monday, 23rd December. Tenants who need to report an emergency repair can contact Concierge via their handsets or by telephoning 0141 646 1924. - [Annual Report 2018-2019](https://wwhc.org.uk/annual-report-2018-2019/) - [Performance Report from The Scottish Housing Regulator 2018-2019](https://wwhc.org.uk/performance-report-from-the-scottish-housing-regulator-2018-2019/) - The Scottish Housing Regulator has published its report of West Whitlawburn Housing Co-operative's performance over the past year. The results again show an extremely high level of performance by WWHC. We are delighted to have achieved such outstanding results and we look forward to continuing to deliver such high quality homes and services to you, - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-4/) - The office will be closed on Friday, 27th September and re-open at 9.15 am on Tuesday, 1st October 2019. Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by telephoning 0141 646 1924, using their handset, or by dropping in to the station. - [Annual General Meeting 2018-2019 Reconvened](https://wwhc.org.uk/annual-general-meeting-2018-2019-reconvened/) - Our Annual General Meeting will reconvene on Monday, 16th September at 7.00 pm. The meeting will take place in Whitlawburn Community Resource Centre. All members of The Co-operative are invited to attend the meeting. Member attendance is important to make sure the Co-operative is operating democratically. What is the Annual General Meeting for? • To - [Membership Policy](https://wwhc.org.uk/membership-policy/) - Membership Policy - [Annual General Meeting 2018-2019](https://wwhc.org.uk/annual-general-meeting-2018-2019/) - Our Annual General Meeting will be held on Monday, 9th September 2019 at 7.00 p.m. in Whitlawburn Community Resource Centre. All members of The Co-operative are invited to attend the meeting. Member attendance is important to make sure the Co-operative is operating democratically. What is the Annual General Meeting for? • To let you know - [WWHC 30th Birthday Party](https://wwhc.org.uk/wwhc-30th-birthday-party/) - All tenants are invited to our 30th Birthday Gala Day event on Saturday 24th August. More exciting information to follow. - [School Uniform Giveaway](https://wwhc.org.uk/school-uniform-giveaway/) - Whit recycle still have school uniform new and nearly new to give away any weekday between 10am and 4pm. - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-3/) - The office will be closed on Friday, 12th July and re-open at 12 noon on Tuesday, 16th July 2019. Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by telephoning 0141 646 1924, using their handset, or by dropping in to the station. - [Newsletter - Summer 2019](https://wwhc.org.uk/newsletter-summer-2019/) - Our latest newsletter is available to download. - [Early Closing - Thursday, 27th June 2019](https://wwhc.org.uk/early-closing-thursday-27th-june-2019/) - The office will close at 3 pm on Thursday, 27th June 2019. Tenants who need to report an emergency repair should contact our Concierge team using their handset or by telephoning 0141 646 1924. The office will re-open at 9.15 am on Friday, 28th June. - [Women In The Know Event](https://wwhc.org.uk/women-in-the-know-event/) - Whitlawburn Community Resource Centre are hosting a "Women In The Know" event on Monday, 24th June 2019 from 10.00 am until 1.00 pm. Find free information on wellbeing, advice on welfare benefits, childcare, getting work-ready, and lost of other great opportunities. - [Vacancy - I.T. Officer](https://wwhc.org.uk/vacancy-i-t-officer/) - I.T. Officer – 6 Month Temporary Position EVH Grade 6 PA17 £28,089 to PA20 £30,707 EVH Terms and Conditions apply WWHC are looking for an IT Officer to provide hardware, software and network support. You will have a calm, positive, co-operative nature and have experience of managing a Windows client/server environment. You will enjoy working - [Fire Safety for High Rise Domestic Buildings](https://wwhc.org.uk/fire-safety-for-high-rise-domestic-buildings/) - The Scottish Government is holding an event on Monday, 17th June between 10am and 3pm at the Wheatley Academy, 150 Ingram Street, Glasgow, G1 1EJ to discuss their plans to strengthen fire safety for high rise domestic buildings. The event is for anyone who lives in high rise buildings, their friends and family and people - [Office Closed - Spring Bank Holiday](https://wwhc.org.uk/office-closed-spring-bank-holiday/) - The office will be closed on Friday, 24th May and re-open at 9.15 am on Tuesday, 28th May 2019. Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by telephoning 0141 646 1924, using their handset, or by dropping in to the station. - [Office Closed - May Day Holiday](https://wwhc.org.uk/office-closed-may-day-holiday/) - The office will be closed on Monday, 6th May and re-open at 9.15 am on Tuesday, 7th May 2019. Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by telephoning 0141 646 1924, using their handset, or by dropping in to the station. - [Office Closed - Easter Public Holiday](https://wwhc.org.uk/office-closed-easter-public-holiday-3/) - The office will be closed on Friday, 19th April and re-open at 9.15 am on Tuesday, 23rd April 2019. Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by telephoning 0141 646 1924, using their handset, or by dropping in to the station. - [Newsletter - Spring 2019](https://wwhc.org.uk/1616-2/) - Our latest newsletter is available to download. - [Engagement Plan](https://wwhc.org.uk/engagement-plan/) - Download the Scottish Housing Regulator's engagement plan for West Whitlawburn Housing Co-operative Ltd. - [Housing (Scotland) Act 2014 - Your Rights](https://wwhc.org.uk/housing-scotland-act-2014-your-rights/) - Our guide to how the changes in the Housing (Scotland) Act 2014 might affect your tenancy. - [Rent Setting 2019/2020](https://wwhc.org.uk/rent-setting-2019-2020/) - West Whitlawburn Housing Co-operative's Management Committee is considering the appropriate rent charges for all properties in the ownership of WWHC for the forthcoming financial year and is keen to consult with all tenants/members to allow them to express their views. The Co-operative’s approach to rent setting has always been to make sure we deliver as - [Scottish Housing Regulator National Panel: Add Your Voice](https://wwhc.org.uk/scottish-housing-regulator-national-panel-add-your-voice/) - Would you like to help improve social landlord services in Scotland? The National Panel is one of the ways that the Scottish Housing Regulator can hear what people think and make sure they focus on the important things. Panel members are asked for their views on a range of issues affecting people who use social - [East Whitlawburn Regeneration News Update](https://wwhc.org.uk/east-whitlawburn-regeneration-news-update/) - Following on from the article in our Winter newsletter edition confirming the regeneration plans for East Whitlawburn, South Lanarkshire Council has now confirmed the following: Phase 1 of the demolition process includes all properties at Rona Terrace, Maxton Terrace, Aron Terrace and some properties at Morven Road. A large number of East Whitlawburn tenants and - [Newsletter - Winter 2018](https://wwhc.org.uk/newsletter-winter-2018/) - Our latest newsletter and annual report is available to download. - [Christmas Opening Hours](https://wwhc.org.uk/christmas-opening-hours/) - The office will close on Monday, 24th December and re-open at 9.15 am on Thursday, 3rd January 2019. Tenants can report emergency repairs to our Concierge team, who are on site 24 hours a day, by calling 0141 646 1924, using their handset, or by dropping in to the station. Staff and committee wish all - [Office closed Friday, 14th December PM](https://wwhc.org.uk/office-closed-friday-14th-december-pm/) - The office will close at 12 noon on Friday, 14th December. It will re-open at 9.15 am on Monday, 17th December. Tenants can report emergency repairs to our Concierge team on 0141 646 1924 or by using their handset. - [More Compliments than Complaints](https://wwhc.org.uk/more-compliments-than-complaints/) - West Whitlawburn Housing Co-operative is delighted that the number of formal compliments The Co-operative has received from tenant/members this year has far outstripped the number of formal complaints it has received, by a ratio of almost 3:1. Paul Farrell, Director of WWHC, explained "This year, along with measuring and recording the number and type of - [Regeneration of East Whitlawburn](https://wwhc.org.uk/regeneration-of-east-whitlawburn/) - Due to falling demand, high turnover and the unpopularity of the housing stock in East Whitlawburn, South Lanarkshire Council has decided to demolish the East Whitlawburn estate and build new houses on the site. South Lanarkshire Council has chosen West Whitlawburn Housing Co-operative as its preferred Social Landlord of choice to partner South Lanarkshire Council - [Annual Performance Report 2017/2018](https://wwhc.org.uk/annual-performance-report-20172018/) - The Scottish Housing Regulator has published its report of West Whitlawburn Housing Co-operative's performance over the past year. West Whitlawburn Housing Co-operative performed above average in most of the areas measured. We are delighted to have achieved such outstanding results and we look forward to continuing to deliver high quality homes and services to you, - [Office Closed - Public Holiday September 2018](https://wwhc.org.uk/office-closed-public-holiday-september-2018/) - The Co-operative’s offices will be closed on Friday, 21st September and Monday, 24th September. The office will re-open at 9:15 am on Tuesday, 25th September 2018. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [WWHC delighted with Scottish Housing Regulator Results](https://wwhc.org.uk/wwhc-delighted-with-scottish-housing-regulator-results/) - Every year The Scottish Housing Regulator publishes a report on how all Registered Social Landlords have performed. The report sets out the standards that all landlords aim to achieve and the areas it covers is wide ranging. It includes tenant satisfaction, quality and maintenance of homes, and neighbourhood and services. The results for 2017/18 have - [Springhall and Whitlawburn Neighbourhood Plan](https://wwhc.org.uk/springhall-and-whitlawburn-neighbourhood-plan/) - West Whitlawburn Housing Co-operative and Whitlawburn Community Resource Centre are pleased to announce that, following positive discussions with senior officials and elected members of South Lanarkshire Council, both WWHC and WCRC are happy to re-engage with South Lanarkshire Council on the development and delivery of the Springhall and Whitlawburn neighbourhood plan. WWHC and WCRC had - [Newsletter and Annual Report - Summer 2018](https://wwhc.org.uk/newsletter-and-annual-report-summer-2018/) - Our latest newsletter and annual report is available to download. - [Annual General Meeting 2018](https://wwhc.org.uk/annual-general-meeting-2018/) - Our Annual General Meeting will be held on Monday, 10th September 2018 at 7.00 P.M. in Whitlawburn Community Resource Centre. Refreshments will be provided Come along and help support your community - [Office Closed - Wednesday, 25th July](https://wwhc.org.uk/office-closed-wednesday-25th-july/) - The Co-operative’s offices will be closed on Wednesday, 25th July. The office will re-open at 9:15 am on Thursday, 26th July 2018. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office Closed - Public Holiday - July 2018](https://wwhc.org.uk/office-closed-public-holiday-july-2018/) - The Co-operative’s offices will be closed on Friday, 13th July and Monday, 16th July. The office will re-open at 9:15 am on Tuesday, 17th July 2018. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Combustible Items on Landings Policy](https://wwhc.org.uk/combustible-items-on-landings-policy/) - West Whitlawburn Housing Co-operative, like many other landlords, has been conducting a comprehensive fire safety review following the terrible tragedy at Grenfell Tower in London last year. Our aim is to do everything possible to ensure fire risk is minimised to all our tenants/members, their families, their guests and visitors, anyone working on our property, - [WWHC/WCRC Disengage from Neighbourhood Planning Process](https://wwhc.org.uk/wwhcwcrc-disengage-from-neighbourhood-planning-process/) - West Whitlawburn Housing Co-operative (WWHC) and Whitlawburn Community Resource Centre (WCRC) have reluctantly withdrawn from The Springhall and Whitlawburn Neighbourhood Planning process due to serious concerns with the manner in which this process is being developed by South Lanarkshire Council (SLC) and it’s agent Heathy n Happy Community Development Trust (HnH). WWHC, the predominant landlord, - [Office Closed - Public Holiday May 2018](https://wwhc.org.uk/office-closed-public-holiday-may-2018/) - The Co-operative’s offices will be closed on Friday, 25th May and Monday, 28th May. The office will re-open at 9:15 am on Tuesday, 29th May 2018. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office Closed - Public Holiday Monday, 7th May](https://wwhc.org.uk/office-closed-public-holiday-monday-7th-may/) - The Co-operative’s offices will be closed on Monday, 7th May. The office will re-open at 9:15 am on Tuesday, 8th May. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Newsletter - Spring 2018](https://wwhc.org.uk/newsletter-spring-2018/) - Our latest newsletter is available to download. - [Heating and Hot Water Charges : Frozen Again](https://wwhc.org.uk/heating-and-hot-water-charges-frozen-again/) - Once again the West Whitlawburn Housing Co-operative Management Committee is delighted to announce that charges for all heating and hot water supplied by WWHC will be frozen from 1st April 2018 – 31st March 2019. This will be the fifth consecutive year we have been able to freeze prices. You will note from press and - [Frank Gallagher](https://wwhc.org.uk/frank-gallagher/) - Staff and Committee at West Whitlawburn Housing Co-operative are saddened by the news of the passing of Frank Gallagher, aged 94, on Saturday, 24th March 2018. Frank was WWHC's original Vice Chair and was a stalwart of the Voluntary Housing Movement, with a passionate commitment to social housing and social justice. Frank will be sadly - [Office Closed - Public Holiday, March 2018](https://wwhc.org.uk/office-closed-public-holiday-march-2018/) - The Co-operative’s offices will be closed on Friday, 30th March and Monday, 2nd April. The office will re-open at 9:15 am on Tuesday, 3rd April. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Recruiting a Development Worker and Community Engagement Worker at Whitlawburn Community Resource Centre](https://wwhc.org.uk/recruiting-development-worker-and-community-engagement-worker-at-whitlawburn-community-resource-centre/) - Whitlawburn Community Resource Centre are recruiting a Development Worker and a Community Engagement Worker. Details of both posts are available on WCRC's website. The closing date for both positions is Tuesday, 3rd April 2018. Please contact Whitlawburn Community Resource Centre directly if you have any questions about these jobs. - [Friday, 2nd March Office Opening](https://wwhc.org.uk/friday-2nd-march-office-opening/) - West Whitlawburn Housing Co-operative office will open around 11 am on Friday, 2nd March, weather permitting. Details of our severe weather plan are available here. Tenants can report emergency repairs to our Concierge team via their handset or by telephoning 0141 646 1924. - [Office Closed - Severe Weather](https://wwhc.org.uk/office-closed-severe-weather-2/) - West Whitlawburn Housing Co-operative office will be closed all of Thursday, 1st March, due to the severe weather. We will review the situation early tomorrow morning. Details of our severe weather plan are available here. Tenants can report emergency repairs to our Concierge team via their handset or by telephoning 0141 646 1924. - [Severe Weather Disruption - Continued](https://wwhc.org.uk/severe-weather-disruption-continued/) - West Whitlawburn Housing Co-operative office will be closed the morning of Thursday, 1st March, due to the severe weather. We will review the situation throughout the day. Details of our severe weather plan are available here. Tenants can report emergency repairs to our Concierge team via their handset or by telephoning 0141 646 1924. - [Office Closed - Severe Weather](https://wwhc.org.uk/office-closed-severe-weather/) - Unfortunately West Whitlawburn Housing Co-operative office will be closed today due to the severe weather. Details of our severe weather plan are available here. Tenants can report emergency repairs to our Concierge team via their handset or by telephoning 0141 646 1924. - [Community Resource Centre Receive Big Lottery Grant](https://wwhc.org.uk/community-resource-centre-receive-big-lottery-grant/) - Whitlawburn Community Resource Centre are delighted to receive a grant for £499,472. The grant was part of the Lottery Our Place programme which was established to support local people to identify priorities for their area. The grant will be used to to carry out roof works and cladding and timber repairs and general improvement of - [Rent Setting 2018/2019 - Consultation](https://wwhc.org.uk/rent-setting-20182019-consultation/) - The Management Committee is consulting with all tenants/members to ask them for their views about the rent charges proposed for the 2018/2019 financial year. We have written to all tenant/members with details of the proposals, you can view a copy of the letter by clicking here. The Management Committee is very keen to hear tenant/members' - [Office Closure](https://wwhc.org.uk/office-closure-8/) - The office will close at 3 pm on Tuesday, 16th January to adverse weather conditions. Tenants can contact our Concierge team in an emergency. - [Newsletter - Winter 2017](https://wwhc.org.uk/newsletter-winter-2017/) - Our latest newsletter is available to download. - [Office Closures - Christmas 2017](https://wwhc.org.uk/office-closures-christmas-2017/) - The office will close at 12.30 pm on the afternoon of Friday, 15th December and re-open at 9.15 am on Monday, 18th December. The office will close on Friday, 22nd December and re-open on Wednesday, 3rd January at 9.15 am. When the office is closed tenants can contact our Concierge team on 0141 646 1924 - [Performance Report from The Scottish Housing Regulator 2017](https://wwhc.org.uk/performance-report-from-the-scottish-housing-regulator-2017/) - The Scottish Housing Regulator recently published its report of West Whitlawburn Housing Co-operative's performance over the past year. We are delighted to have achieved such outstanding results and we look forward to continuing to deliver high quality homes and services to you, our members/tenants. More information about the Charter, the role of the Scottish Housing - [Office Closed - Thursday, 26th October](https://wwhc.org.uk/office-closed-thursday-26th-october/) - The Co-operative’s offices will be closed on Thursday, 26th October all day for staff training. The office will re-open at 9:15 am on Friday, 27th October. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office Closed - Public Holiday, September 2017](https://wwhc.org.uk/office-closed-public-holiday-september-2017/) - The Co-operative’s offices will be closed on Friday, 22nd September and Monday, 25th September. The office will re-open at 9:15 am on Tuesday, 26th September. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Annual General Meeting 2017 - Reconvened](https://wwhc.org.uk/annual-general-meeting-2017-reconvened/) - West Whitlawburn Housing Co-operative Ltd's Annual General Meeting will reconvene on Monday, 4th September at 7.00 pm in Whitlawburn Community Resource Centre. All tenant members are invited to attend the meeting which will outline the Co-operative's activities over the last year. - [Newsletter and Annual Report 2016/17](https://wwhc.org.uk/newsletter-and-annual-report-2017/) - Our latest newsletter / annual report is available to download. - [Statement on our invovlement with East Whitlawburn](https://wwhc.org.uk/statement-on-our-invovlement-with-east-whitlawburn/) - West Whitlawburn Housing Co-operative has opened constructive discussions with South Lanarkshire Council with a view to consideration of the best approach, and best outcomes, for the regeneration plans which are being developed for East Whitlawburn. WWHC’s position is if that IF we can bring something positive and constructive to the project then we would be - [Annual General Meeting 2017](https://wwhc.org.uk/annual-general-meeting-2017/) - West Whitlawburn Housing Co-operative Ltd's Annual General Meeting will take place on Monday, 28th August at 7.00 pm in Whitlawburn Community Resource Centre. All tenant members are invited to attend the meeting which will outline the Co-operative's activities over the last year. Tenant member attendance is important to ensure the Co-operative is operating democratically and - [John Reilly](https://wwhc.org.uk/john-reilly/) - Everyone at West Whitlawburn Housing Co-operative Ltd has been deeply saddened by the passing of John Reilly our former Senior Maintenance Officer. John spent many happy and productive years working with WWHC (from 1993 to 2006), as well as working for Scottish Power, East Kilbride and District Housing Association, where John also became a Management - [Office Closed - Public Holiday Glasgow Fair 2017](https://wwhc.org.uk/office-closed-public-holiday-glasgow-fair-2017/) - The Co-operative’s offices will be closed on Friday, 14th July and Monday, 17th July. The office will re-open at 9:15 am on Tuesday, 18th July. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office closed - Wednesday, 5th July](https://wwhc.org.uk/office-closed-wednesday-5th-july/) - The Co-operative’s offices will be closed on Wednesday, 5th July. The office will re-open at 9:15 am on Thursday, 6th July. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Fire Safety](https://wwhc.org.uk/fire-safety/) - Fridge freezers information. http://www.bbc.co.uk/news/uk-40380584 - [Fire Safety: Multi Storey Flats](https://wwhc.org.uk/fire-safety-multi-storey-flats/) - The recent fire tragedy in a London tower block, Grenfell Tower, has prompted us to write to all our multi-storey flat (MSF) tenant/members to reassure them of West Whitlawburn Housing Co-operative's position, what steps we have taken and what steps we will continue to take, and also to advise tenant/members of what to do in - [Fire Safety Information for Multi Storey Tenants](https://wwhc.org.uk/fire-safety-information-for-multi-storey-tenants/) - West Whitlawburn Housing Co-operative has recently conducted a comprehensive fire risk assessment, using specialist contractors, of our 6 multi storey flat blocks and the results have been positive in relation to the specialist contractors findings. A number of relatively minor action points were identified and those actions have now been completed satisfactorily. In addition to - [Office Closed - Public Holiday Spring 2017](https://wwhc.org.uk/office-closed-public-holiday-spring-2017/) - The Co-operative’s offices will be closed on Friday, 26th May and Monday, 29th May. The office will re-open at 9:15 am on Tuesday, 30th May. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Newsletter - Spring 2017](https://wwhc.org.uk/newsletter-spring-2017/) - Our latest newsletter is available to download. - [Office Closed - May Day Public Holiday](https://wwhc.org.uk/office-closed-may-day-public-holiday-2/) - The Co-operative’s offices will be closed on Monday, 1st May and will re-open on Tuesday, 2nd May at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office Closed - Easter Public Holiday](https://wwhc.org.uk/office-closed-easter-public-holiday-2/) - The Co-operative’s offices will be closed on Friday, 14th April and Monday, 17th April and will re-open on Tuesday, 18th April at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Energy Prices Frozen](https://wwhc.org.uk/energy-prices-frozen/) - Once again West Whitlawburn Housing Co-operative Ltd is delighted to announce that for the year 1st April 2017 – 31st March 2018 we are freezing energy costs for heat and hot water for those tenants/members connected to WWHC District Heating System. That means since the commencement of WWHC being the heat and hot water supplier - [Spotkanie Polskich Mieszkańców - Polish Residents' Meeting](https://wwhc.org.uk/spotkanie-polskich-mieszkancow-polish-residents-meeting/) - Może być to zaskakujące, gdy uświadomisz sobie że prawie 10% (czyli prawie 60 rodzin) lokatorów WWHC stanowią Polacy WWHC pragnie w pełni wspierać oraz integrować Polonie w West Whitlawburn oraz WWHC, najemce kontrolowanego przez wlasciciela. Aby wykazać nasze wsparcie dla Polonii w Zachodniej Szkocji, ostatnio dokonaliśmy wpłaty w wysokości 100.00 £ do Polskiego Instytutu w - [Heat and Hot Water System Payments](https://wwhc.org.uk/heat-and-hot-water-system-payments/) - The payment system in place for tenants' heat and hot water is moving from Payzone to PayPoint. This will offer a better and more accessible payment service for tenants. PayPoint is available at over 29,000 places across the UK. Most stores are open early until late, 7 days a week. The nearest PayPoint is located - [Rents 2017/2018](https://wwhc.org.uk/rents-20172018/) - Following an extensive consultation exercise with all our tenants/members the West Whitlawburn Housing Co-operative (WWHC) Management Committee, all of whom are tenant/members themselves, considered the rent position for 2017/18 at its meeting of 27th February 2017 and decided that a 2% rent increase was a prudent and required course of action to meet the financial - [Members' Meeting](https://wwhc.org.uk/members-meeting-4/) - All West Whitlawburn Housing Co-operative members are warmly invited to a meeting on Monday 6th March 2017 at 7.00pm in Whitlawburn Community Resource Centre, 57 Belmont Road, Whitlawburn. The meeting is an opportunity for members to have their say and to be updated about the organisation's progress and plans. Refreshments will be provided. - [Rent Setting 2017/18 - Consultation](https://wwhc.org.uk/rent-setting-201718-consultation/) - The Management Committee is currently considering the appropriate rent charges for all properties in the ownership of West Whitlawburn Housing Co-operative Ltd for the forthcoming financial year and is consulting with all tenants/members to allow them to express their views. We have written to all tenant/members with details of the proposals, you can view a - [Newsletter - Winter 2016](https://wwhc.org.uk/newsletter-winter-2016/) - Our latest newsletter is available to download. - [Office Closure - Christmas 2016](https://wwhc.org.uk/office-closure-christmas-2016/) - The office will close on Friday, 23rd December and re-open on Wednesday, 4th January at 9.15 am. When the office is closed tenants can contact our Concierge team on 0141 646 1924 for advice in an emergency. Concierge services are available 24 hours a day, every day. The staff and committee of West Whitlawburn Housing - [The Billy Hunter Award 2016](https://wwhc.org.uk/the-billy-hunter-award-2016/) - West Whitlawburn Housing Co-operative was delighted to host the presentation event for the inaugural Billy Hunter Award for commitment to education. WWHC established this award in commemoration of Billy Hunter, a former Chairperson of WWHC, who sadly passed award in August 2015. Billy was a self taught font of knowledge and wisdom and then in - [Severe Weather Plan 2016](https://wwhc.org.uk/severe-weather-plan-2016/) - We've updated our Summary of Severe Weather Plan for 2016. - [West Whitlawburn Housing Co-op Wins Top National Award](https://wwhc.org.uk/west-whitlawburn-housing-co-op-wins-top-national-award/) - The Chartered Institute of Housing in Scotland has honoured West Whitlawburn Housing Co-operative at its glittering annual awards dinner held recently in the Hilton Double Trees Hotel in Glasgow. The evening was hosted by Radio Forth’s Arlene Stuart with entertainment from comedian Des Clarke. WWHC scooped top prize in the Environment and Sustainability Award category - [Office Closure - Half Day](https://wwhc.org.uk/office-closure-half-day/) - The main office will be closed on the aftenoon of Friday, 16th December. Tenants can visit or call the Concierge station to report repairs or for emergency help. The office will re-open at 9.15 am on Monday, 19th December. - [Arran Tower Lift Operational](https://wwhc.org.uk/arran-tower-lift-operational/) - We're pleased to report that both lifts in Arran Tower are fully operational. Please contact our Property Services team if you have any questions about this. - [Arran Tower Lift Failure](https://wwhc.org.uk/arran-tower-lift-failure/) - The "even lift" in Arran Tower is out of order. Our contractor has fast-tracked the delivery of the faulty component and will start work on Monday, 5th December. We expect the work to take about 3 days to complete. Please accept our sincere apologies for the current situation and be assured that the Co-operative is - [Toy Giveaway](https://wwhc.org.uk/toy-giveaway/) - [Window Replacement Contract](https://wwhc.org.uk/window-replacement-contract/) - The Co-operative is delighted to advise that we have secured funding to allow a full Low Rise Window Replacement Contract to be carried out this financial year. CMS Window Systems have been appointed to carry out the works. Co-operative staff will begin a survey of the low rise properties in November, 2016. This will help - [Office Closed - half day](https://wwhc.org.uk/office-closed-half-day/) - The West Whitlawburn Housing Co-operative office will be closed until 2pm on Wednesday, 26th October for staff training. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Multi-storey Panel Cleaning](https://wwhc.org.uk/multi-storey-panel-cleaning/) - WWHC has appointed Architectural Facades to clean the panels and non-opening conservatory and kitchen windows on our multi storey properties. Our contractor needs to abseil down the side of the buildings to do the work and there will be an exculsion zone set up at ground level while cleaning is taking place. This won't affect - [Newsletter - Summer 2016](https://wwhc.org.uk/newsletter-summer-2016/) - Our latest newsletter is available to download. - [Roslin Tower Lift Fixed](https://wwhc.org.uk/roslin-tower-lift-fixed/) - We are pleased to let you know that our contractor has completed the work on the lift earlier than expected and that the lift is now in full working order. We apologise for the inconvenience this caused. - [Roslin Tower Even Lift Out of Order](https://wwhc.org.uk/roslin-tower-even-lift-out-of-order/) - The even lift in Roslin Tower is currently out of operation. Update 20/09/16 - the lift is fully operational. Update 16/09/16 - the contractor has sourced a replacement part and has started work on the lift. We expect the lift to be back in operation on Tuesday, 20th September. The contractor has advised that there - [Office Closed - Public Holiday, Sept 2016](https://wwhc.org.uk/office-closed-public-holiday-sept-2016/) - The Co-operative’s offices will be closed on Friday, 23rd and Monday, 26th September and will re-open on Tuesday, 27th September at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Annual General Meeting 2016 - reconvened](https://wwhc.org.uk/annual-general-meeting-2016-reconvened/) - West Whitlawburn Housing Co-operative’s Annual General Meeting has been reconvened and will be held on Monday, 12th September 2016 at 7.00 pm in Whitlawburn Community Resource Centre. Your attendance is important to make sure that The Co-operative is operating democratically. Each member shall have full voting rights at the meeting. If you want clarification on - [Annual General Meeting 2016](https://wwhc.org.uk/annual-general-meeting-2016/) - West Whitlawburn Housing Co-operative’s Annual General Meeting will be held on Monday, 5th September 2016 at 7.00 pm in Whitlawburn Community Resource Centre. All tenant members of The Co-operative have received an invitation to the meeting as well as nomination papers. Your attendance is important to make sure that The Co-operative is operating democratically. Each - [Multi Storey Flats Window Cleaning Contract](https://wwhc.org.uk/multi-storey-flats-window-cleaning-contract/) - The quarterly clean of the non-opening windows in the multi storey properties was due to start in June 2016. However due to health and safety requirements the contractor has withdrawn from the contract. We are doing a costing exercise for alternative professional window cleaning companies who are trained in all aspects of health and safety - [Office Closed - Glasgow Fair Public Holiday 2016](https://wwhc.org.uk/office-closed-glasgow-fair-public-holiday-2016/) - The Co-operative’s offices will be closed on Friday, 15th July and Monday, 18th July and will re-open on Tuesday, 19th July at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office Closed - Public Holiday Spring 2016](https://wwhc.org.uk/office-closed-public-holiday-spring-2016/) - The Co-operative’s offices will be closed on Friday, 27th and Monday, 30th May and will re-open on Tuesday, 31st May at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office Closed - May Day Public Holiday](https://wwhc.org.uk/office-closed-may-day-public-holiday/) - The Co-operative’s offices will be closed on Monday, 2nd May and will re-open on Tuesday, 3rd May at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Welcome to David Kinloch](https://wwhc.org.uk/welcome-to-david-kinloch/) - West Whitlawburn Housing Co-operative is delighted to welcome David Kinloch our new Property Maintenance Officer. David is replacing Gavin Glaister who left WWHC in November 2015. David was interviewed by Committee members Susan Anderson (chair) Anne Anderson (vice chair) and Muriel Alcorn (treasurer) who were unanimous in their choice of David as the outstanding candidate - [District Heating Charges 2016/2017](https://wwhc.org.uk/district-heating-charges-20162017/) - The Management Committee have agreed to freeze all heat charges for 2016/17, in other words there will be no increase from 1st April 2016 until 31st March 2017, when charges will be reviewed again. This means that West Whitlawburn Housing Co-operative has imposed no price increases for charges to tenants from July 2014 to 31st - [Office Closed - Easter Public Holiday](https://wwhc.org.uk/office-closed-easter-public-holiday/) - The Co-operative’s offices will be closed on Friday, 25th March and will re-open on Tuesday, 29th March at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Rent Charges 2016/2017](https://wwhc.org.uk/rent-charges-20162017/) - The Co-operative’s tenant controlled Management Committee, following full consultation with all WWHC tenant/members, has set the rent charges for all our properties for the next financial year. The Co-operative’s philosophy behind rent setting is to ensure the provision of the highest possible service levels at an affordable rent. We understand the difficult financial situation many - [Office Closed Friday, 4th March](https://wwhc.org.uk/office-closed-friday-4th-march/) - The main office will be closed all day on Friday, 4th March 2016. Emergency repairs can be reported to our Concierge team on 0141 646 1924, and non urgent repairs can be requested online. The office will re-open at 9.15 am on Monday, 7th March. - [Job Advert: Property Maintenance Officer](https://wwhc.org.uk/job-advert-property-maintenance-officer/) - West Whitlawburn Housing Co-operative is the U.K.’s 5th largest Housing Cooperative and has a demonstrable track record of significant success and ground breaking achievements. WWHC is widely respected as an innovative and forward thinking RSL with tenant/member satisfaction at a very high level. WWHC has 644 properties in ownership, 67% of which are Multi-Storey flats. - [Members' Meeting](https://wwhc.org.uk/members-meeting-3/) - All West Whitlawburn Housing Co-operative tenant members are invited to our Members' Meeting on Monday, 29th February 2016, at 7.00 pm in Whitlawburn Community Resource Centre. Come along to hear about what we've been doing for you and your community. - [Annual Report 2015](https://wwhc.org.uk/annual-report-2015/) - Our annual report is now available to download. - [Office Closure - Christmas 2015](https://wwhc.org.uk/office-closure-christmas-2015/) - The office will be closed on the afternoon of Friday, 18th December and re-open on Monday, 21st December. The office will close on Thursday, 24th December and re-open on Tuesday, 5th January at 9.15 am. When the office is closed tenants can contact our Concierge team on 0141 646 1924 for advice in an emergency. - [Performance Report from The Scottish Housing Regulator 2015](https://wwhc.org.uk/performance-report-from-the-scottish-housing-regulator-2015/) - In August 2015 the Scottish Housing Regulator published it’s report of WWHC performance over the past year. Our performance report for 2014 demonstrated a very high quality of performance. This year’s is even better. All at WWHC are delighted to have achieved such outstanding results and we look forward to continuing to deliver such high - [Office Closed - Public Holiday 25th September](https://wwhc.org.uk/office-closed-public-holiday-25th-september/) - The Co-operative’s offices will be closed on Friday, 25th September and will re-open on Tuesday, 29th September at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Notice of Reconvened Annual and Special General Meeting](https://wwhc.org.uk/notice-of-reconvened-annual-and-special-general-meeting/) - West Whitlawburn Housing Co-operative Ltd will hold their reconvened Annual General Meeting on Monday, 7th September, 2015 at 7.00 pm in Whitlawburn Community Resource Centre, 57 Belmont Road, Whitlawburn. All of the Co-operative's members are encouraged to come along to the meeting. There will be a Special General Meeting straight after the Annual General Meeting - [WWHC raises thousands of pounds for The Phil Welsh Welfare Fund](https://wwhc.org.uk/wwhc-raises-thousands-of-pounds-for-the-phil-welsh-welfare-fund/) - West Whitlawburn Housing Co-operative (WWHC) has raised thousands of pounds for The Phil Welsh Welfare Fund from a football charity event held on Sunday 9th August at Toryglen indoor arena. The event featured four teams competing for the Phil Welsh trophy. The inaugural winners of the trophy were UTD Sports, who also provide football coaching - [Notice of Annual and Special General Meeting](https://wwhc.org.uk/notice-of-annual-and-special-general-meeting/) - West Whitlawburn Housing Co-operative Ltd will hold their Annual General Meeting on Monday, 31st August, 2015 at 7.00 pm in Whitlawburn Community Resource Centre, 57 Belmont Road, Whitlawburn. All of the Co-operative's members are encouraged to come along to the meeting. Proxy and nomination forms must be returned to our main office no later than - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday-2/) - The Co-operative’s offices will be closed on Friday, 17th July and will re-open on Tuesday, 21st July at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [West Whitlawburn: Local, Caring, Successful](https://wwhc.org.uk/west-whitlawburn-local-caring-successful/) - Richard Baker, MSP, wrote an article reflecting on his recent visit to West Whitlawburn Housing Co-operative. West Whitlawburn is more than just a housing provider: its community centre is a lifeline for residents without a computer who need to apply for benefits; the concierges have a personal friendship with the tenants and regularly go beyond - [Office Closed - Public Holiday](https://wwhc.org.uk/office-closed-public-holiday/) - The Co-operative’s offices will be closed on Friday, 22nd May and will re-open on Tuesday, 26th May at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Biomass Energy Project - Heating and Hot Water Systems Update](https://wwhc.org.uk/biomass-energy-project-heating-and-hot-water-systems-update/) - Please click here to read our latest letter providing information on the progress of the Biomass Energy Project. - [Office Closed for May Day Holiday](https://wwhc.org.uk/office-closed-for-may-day-holiday/) - The Co-operative’s offices will be closed on Monday, 4th May and will re-open on Tuesday, 5th May at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Newsletter Spring 2015](https://wwhc.org.uk/newsletter-spring-2015/) - Our latest newsletter is available to download. - [Office Closed for Easter Public Holiday](https://wwhc.org.uk/office-closed-for-easter-public-holiday/) - The Co-operative’s offices will be closed on Friday, 3rd April and will re-open on Tuesday, 7th April at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Tenant Meetings - Biomass Energy Project](https://wwhc.org.uk/tenant-meetings-biomass-energy-project/) - West Whitlawburn Housing Co-operative Ltd, like a significant number of our tenants, has not been fully satisfied with the installation and operation of the biomass heating and hot water system to date. There have been detailed investigations and discussions with regards to the design of the system and the costs to tenants. These discussions have - [Letter to Tenants - Community Heating Project](https://wwhc.org.uk/letter-to-tenants-community-heating-project/) - Please click here to read the letter delivered to all tenants of multi-storey and low rise properties about the Community Heating Project. - [Rent Charges 2015/2016](https://wwhc.org.uk/rent-charges-20152016/) - The Co-operative’s tenant controlled Management Committee, following full consultation with all WWHC tenant/members, has set the rent charges for all our properties for the next financial year. The Co-operative’s philosophy behind rent setting is to ensure the provision of the highest possible service levels at an affordable rent. We understand the difficult financial situation many - [Vacancy - Assistant Director (Property Services)](https://wwhc.org.uk/vacancy-assistant-director-property-services/) - West Whitlawburn Housing Co-operative is the U.K.’s 5th largest Housing Co-operative and has a demonstrable track record of significant success and ground breaking achievements. WWHC is widely respected as an innovative and forward thinking RSL with tenant/member satisfaction at a very high level. WWHC has 644 properties in ownership, 67% of which are Multi-Storey flats. - [Office Closure](https://wwhc.org.uk/office-closure-7/) - The office will be closed on the afternoon of Friday, 19th December and re-open on Monday, 22nd December. The office will close on Wednesday, 24th December and re-open on Monday, 5th January at 9.15 am. When the office is closed tenants can contact our Concierge team on 0141 646 1924 for advice in an emergency. - [Performance Report from The Scottish Housing Regulator 2014](https://wwhc.org.uk/performance-report-from-the-scottish-housing-regulator/) - The Scottish Housing Regulator published West Whitlawburn Housing Co-operative's Performance Report in August 2014. Everyone is very pleased with the results. You can read a copy of the report here. report - [Office Closure- September Weekend](https://wwhc.org.uk/office-closure-september-weekend/) - Please note that the Housing office will be closed on Friday 26th September and Monday 29th September. During this time if you have an emergency please contact the concierge station on 0141 646 1924 or via your handset. - [Reconvened WWHC AGM- Monday 1st September 2014](https://wwhc.org.uk/reconvened-wwhc-agm-monday-1st-september-2014/) - West Whitlawburn Housing Co-operative Limited's Annual General Meeting did not go ahead on Monday 25th August as it was inquorate, we are therefore holding a reconvened meeting on Monday 1st September 2014 at 7.00 pm in Whitlawburn Community Resource Centre, 57 Belmont Road, Whitlawburn. All members of The Co-operative are invited to attend the meeting. - [Rutherglen and Cambuslang Food Bank](https://wwhc.org.uk/rutherglen-and-cambuslang-food-bank/) - Rutherglen and Cambuslang Food Bank is open in Whitlawburn Community Resource Centre every Tuesday night between 6 pm and 8 pm. If you or your family are struggling financially please contact a member of the Housing Management team to discuss a referral. - [Biomass Energy Pricing Policy](https://wwhc.org.uk/biomass-energy-pricing-policy/) - Less than 13 pence per kilowatt hour (including standing charge and VAT). Saving 24% against national/regional average prices. Saving 30% against average current costs. Prices fixed until April 2016! Contact the office for more information. - [Office Closure 18th - 21st July 2014](https://wwhc.org.uk/office-closure-18th-21st-july-2014/) - Please note that the housing office will be closed on Friday 18th July and Monday 21st July. It will re-open at 9:15am on Tuesday 22nd July. If you have an emergency during this time please contact the concierge station on 0141 646 1924 or via your handset. - [High Levels of Tenant Satisfaction Reported](https://wwhc.org.uk/high-levels-of-tenant-satisfaction-reported/) - A survey conducted on our behalf has revealed tremendously high levels of tenant satisfaction across all areas of our services. The survey, completed by a record number of our tenants, showed that 96 per cent of tenants are very satisfied or satisfied with the overall services provided by WWHC. A total of 81 per cent - [Office Closed for Public Holiday - 23rd May](https://wwhc.org.uk/office-closed-for-public-holiday-23rd-may/) - The Co-operative’s offices will be closed on Friday, 23rd May and will re-open on Tuesday, 27th May at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Resource Centre & Office Car Park Closure](https://wwhc.org.uk/resource-centre-office-car-park-closure/) - The Centre car park will be closed to the public from Monday 12th May for two days. Please ensure that no vehicles are left in the car park overnight on 11th May and that access at the top of Belmont Road is kept clear. - [Office Closed for Public Holiday - 5th May](https://wwhc.org.uk/office-closed-for-public-holiday-5th-may/) - The Co-operative’s offices will be closed on Monday, 5th May and will re-open on Tuesday, 6th May at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Office Closed for Public Holiday](https://wwhc.org.uk/office-closed-for-public-holiday-5/) - The Co-operative’s offices will be closed on Friday, 18th April and will re-open on Tuesday, 22nd April at 9:15 am. If tenants need an emergency repair carried out during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Pay your rent by Direct Debit and you could win £12,000!](https://wwhc.org.uk/pay-your-rent-by-direct-debit-and-you-could-win-12000/) - Ever wondered what you would do if your bills were covered for 12 months? Well, 2014 could be the year you find out as West Whitlawburn Housing Co-operative is joining a national campaign run by Bacs, the not-for-profit organisation behind Direct Debit. The Big Break initiative encourages people to switch to the ease and convenience - [Office Closure Friday, 4th April](https://wwhc.org.uk/office-closure-friday-4th-april/) - The Co-operative's offices will be closed Friday, 4th April and will re-open on Monday, 7th April at 9:15 am. If tenants have any emergency or urgent repairs during this time they should contact our Concierge team on 0141 646 1924 or via their handset. - [Restricted Parking](https://wwhc.org.uk/parking/) - The rear parking area at the office and Whitlawburn Community Resource Centre is now a construction site and no cars can park there. The area at the front of the Resource Centre has limited parking. Visitors should use other parking areas within West Whitlawburn. Please take care not to block access at the top of ## Pages - [Home](https://wwhc.org.uk/) - Welcome To West Whitlawburn Housing Co-operative Pay Your Rent Latest News Report A Repair Freedom of Information Make A Complaint What We Do Committed to providing excellent housing and services to our members, residents and service users. Our Principles Voluntary and open membership Democratic member control Member economic participation Autonomy and independence Education, training and - [Our Staff](https://wwhc.org.uk/our-staff/) - Our Staff Contact Us Management Team WWHC employs a staff team who work to ensure that our tenants and other service users receive a friendly, efficient and responsive service. All staff are experienced in their different areas of expertise with appropriate qualifications. In addition to our staff team, we engage a number of third parties to - [Website Privacy Policy](https://wwhc.org.uk/privacy-policy/) - Website Privacy Policy This website is operated by West Whitlawburn Housing Co-operative. We take your privacy seriously and we ask that you read this policy carefully, as it contains important information on:the personal information we collect about you when you access our website;what we do with that personal information; andwho that personal information might be - [Website Terms & Conditions](https://wwhc.org.uk/website-privacy-cookie-policy/) - Website Terms & Conditions Who we are and how to contact us https://wwhc.org.uk/ is a site operated by West Whitlawburn Housing Co-operative, a registered social landlord in Scotland (registered number 203), a registered society under the Co-operative and Community Benefit Societies Act 2014 (registered number 2308RS) and a charity registered in Scotland (registered number SC038737), - [Rent Charges](https://wwhc.org.uk/rent-charges/) - Rent Charges Contact Us Each year, the Management Committee of WWHC carries out a consultation with its tenants on rent levels. This process aims to support their decision-making when setting the rent charges for all our properties for the next financial year.Our philosophy behind rent setting is to ensure the provision of the highest possible - [Our Committee](https://wwhc.org.uk/our-committee/) - Our Committee Contact Us WWHC is governed by a Management Committee who meet monthly to discuss and review the organisation’s performance. Our Management Committee member roles are voluntary and unpaid and each member is elected, in accordance with our rules, at the Annual General Meeting (AGM) held in September each year. It is the responsibility - [Rent](https://wwhc.org.uk/rent/) - Your Rent Contact Us What does my rent cover? The amount of rent you pay has to cover the cost of:The day to day management and maintenance of our housesImproving properties (e.g. replacing kitchens and bathroom fittings, installing new windows, central heating systems)Rent lost through empty properties (voids) and rent arrearsPaying back loans taken out - [Regulation](https://wwhc.org.uk/regulation/) - Regulation Contact Us West Whitlawburn Housing Co-operative is regulated by a range of bodies to ensure that we are following legislation, providing high quality services and meeting the needs of our members, tenants and service users. As a Registered Social Landlord (RSL) we are required to submit various information relating to our performance and financial - [Charges](https://wwhc.org.uk/charges/) - District Heating Charges Contact Us WWHC provides services on a not-for-profit basis. The price you pay for heating is based on the number of Units (kWh) used and a standing charge.The charges are calculated to cover the costs of making the supply and to ensure that there are sufficient funds available to carry out necessary - [Legionella](https://wwhc.org.uk/legionella/) - Legionella Contact Us Water Hygiene – How to Prevent Legionnaires’ Disease Legionnaires’ disease is a form of pneumonia, caused by Legionella bacteria. Legionnaires’ disease comes from breathing in bacteria contained in small droplets of water, like spray from a shower or taps. WWHC has a robust management system for maintaining and monitoring our water systems. - [Policy & Procedure](https://wwhc.org.uk/new-policy-procedure/) - Policy & Procedure Contact Us AllGovernanceOperationsFinance & CorporateProperty ServicesHousing ServicesStaffing Governance Use of the Seal Policy Download312 KB Standing Orders Policy Download606 KB Notifiable Events Policy Download667 KB Internal Audit Policy Download211 KB Declaration of Interest Policy Download451 KB Assurance Review Policy Download190 KB Whistleblowing Policy Download455 KB Donations Policy Download130 KB Committee Member Expenses - [Report A Repair](https://wwhc.org.uk/report-a-repair/) - Report A Repair Contact Us We encourage you to report repairs as soon as you discover them. Leaving them could lead to more serious faults developing.Phone the main office on 0141 641 8628.Fill out the Report A Repair form below.Multi-storey flat tenants can contact Concierge using their handsets. You should report all out of hours (OOH) - [Properties](https://wwhc.org.uk/our-properties-2/) - Our Properties Contact Us Property Maintenance West Whitlawburn Housing Co-operative’s main asset is the housing stock. It is therefore essential that it is maintained properly to ensure that the physical life of the buildings are protected. To do this, we carry out various levels of maintenance as detailed below: Reactive (Day to Day) Maintenance This - [Contact](https://wwhc.org.uk/contact-us/) - Contact Us The office is open from 9.15am – 4.45pm every Monday to Friday, except for public holidays. Pay Your Rent Latest News Report A Repair Freedom of Information Make A Complaint 0141 641 8628 Belmont House, 57 Belmont Road, Whitlawburn, G72 8PG enquiries@wwhc.org.uk To send us an enquiry, report a repair or make a complaint, - [Fair Work First](https://wwhc.org.uk/fair-work-first/) - Fair Work First Contact Us West Whitlawburn Housing Co-operative (WWHC) Limited employs around 29 staff to carry out the day-to-day running of the Co-operative. As an employer, WWHC takes its duties very seriously to ensure that all staff are treated fairly and responsibly throughout their employment with us. We are a full member of Employers - [Asbestos](https://wwhc.org.uk/asbestos/) - Asbestos Contact Us Properties Containing Artex Materials WWHC are aware that some of our properties have Artex materials on either the ceilings or walls, or in some cases both.Artex does not present a significant risk if left in place and undisturbed. In some cases, we have found that the Artex materials can contain small levels - [Housing Applications](https://wwhc.org.uk/housing-applications/) - Housing Applications Contact Us How do I apply for a home? Please contact the Office to request a copy of our applications forms be posted to your preferred address. Our Housing Services staff are also available by telephone to explain how our allocations policy works and answer any questions you have about the application process. If - [News & Notices](https://wwhc.org.uk/news-notices/) - News & Notices Contact Us Search ... Results See all results Office Closure – World Cup Public Holiday The office will be closed on Monday 15th June 2026. We will re-open on Tuesday 16th June at 9.15am. If Read More » June 10, 2026 Office Closure – May Holiday Weekend The office will be closed - [Financial Information](https://wwhc.org.uk/financial-information/) - Financial Information Contact Us Grid ViewList View - [Annual Assurance Statements](https://wwhc.org.uk/annual-assurance-statements/) - Annual Assurance Statements Contact Us Grid ViewList View - [Management Committee Agendas](https://wwhc.org.uk/management-committee-agendas/) - Management Committee Agendas Contact Us Grid ViewList View - [Freedom of Information](https://wwhc.org.uk/freedom-of-information/) - Freedom Of Information Contact Us The Freedom of Information (Scotland) Act 2002 – or FOI(S)A – has been extended to organisations like West Whitlawburn Housing Co-operative from 11 November 2019. We are now subject to legal duties under the Act:• The duty to respond to requests for information about the Co-operative and our activities.• The - [Development](https://wwhc.org.uk/development/) - Development Contact Us Our development programme so far: ContractUnitsTypeTotal Cost Low Rise Refurbishment Phase 147 unitsExternal refurbishment including new pitched roofs and external wall insulation£1.85 millionLow Rise Refurbishment Phase 1A24 unitsExternal refurbishment including new pitched roofs and external wall insulation£0.93 millionPhase 240 unitsFull rehabilitation£1.57 millionMSF Security432 unitsSecurity installation; Ground floor refurb; Laundry refurb; Water tank - [Our Background](https://wwhc.org.uk/our-background-2/) - Our Background Contact Us History Back in the late 1980s West Whitlawburn was a grim, grey place. The area was experiencing all the classic signs and symptoms of a local authority estate which was becoming more and more rundown, dilapidated and unattractive. Change In 1989 the tenants decided to change this, no longer could they - [Background](https://wwhc.org.uk/background/) - District Heating Background Contact us Our district heating system supplies domestic heat and hot water to all of our multi-storey and low-rise properties. The District Heating Network (DHN) was installed during 2014-2015 to replace the electric storage and panel heating which was expensive, inefficient and reaching the end of its life. The system is supplied from - [Sub Committee Minutes](https://wwhc.org.uk/sub-committee-minutes/) - Sub Committee Minutes Contact Us Grid ViewList View - [Newsletters](https://wwhc.org.uk/newsletters/) - Newsletters Contact Us Grid ViewList View Need to speak to us? General Enquiries - [Management Committee Minutes](https://wwhc.org.uk/minutes-category/) - Management Committee Minutes Contact Us Grid ViewList View Need to speak to us? General Enquiries - [Sent Successfully](https://wwhc.org.uk/sent-successfully/) - Thank you! Form has been sent successfully. - [Payments](https://wwhc.org.uk/payments/) - Payments Contact Us Smart Meter Payment System Payment and metering services are provided through the vPro Energy Metering System.What is vPro:ems?The vPro Energy Metering System (vPro:ems) is a SMART heat metering system that helps you to understand, budget and control your heat energy consumption.vPro:ems connects into your energy supply to provide information directly to you - [Friendly & Emergency Credit](https://wwhc.org.uk/friendly-emergency-credit/) - Friendly & Emergency Credit Contact Us What is Friendly & Emergency Credit? Friendly Credit Friendly Credit periods are specified times during each day and specific days (e.g. bank holidays and New Year etc.) when your vPro meter will not stop your heat energy supply if your credit runs out during this period. Emergency Credit Emergency - [Booking Success](https://wwhc.org.uk/booking-success/) - Form submitted successfully One of the team will be in touch as soon as possible. Return Home Need to speak to us? General Enquiries - [Annual Reports](https://wwhc.org.uk/annual-reports/) - Annual Reports Contact Us Grid ViewList View Need to speak to us? General Enquiries - [Information Leaflets](https://wwhc.org.uk/information-leaflets/) - Information Leaflets Contact Us Grid ViewList View Need to speak to us? General Enquiries - [Downloads](https://wwhc.org.uk/downloads/) - Downloads Contact Us To filter, simply select the document type you are looking to download and/or the publishing year in the date field. You can also search for a document using key words or phrases. Grid ViewList View Need to speak to us? General Enquiries - [District Heating](https://wwhc.org.uk/district-heating/) - District Heating Contact Us The district heating system which supplies domestic heat and hot water is installed in: All Multi-Storey Flats, Low Rise, Albany Terrace, Belmont Road, Clifton Terrace, Hilton TerraceThe system is supplied from the Energy Centre located behind Whitlawburn Community Resource Centre. The Energy Centre heats water through a biomass (wood chip) fuelled - [About](https://wwhc.org.uk/about/) - About Contact us ## My Templates - [Elementor Footer #14468](https://wwhc.org.uk/?elementor_library=elementor-footer-14468) - West Whitlawburn Housing Co-operative Ltd. is a Scottish Registered Charity No. SC038737 Contact Belmont House, 57 Belmont Road, Whitlawburn, Cambuslang, G72 8PG 0141 641 8628 enquiries@wwhc.org.uk Quick Links Home About Freedom of Information Rent Our Properties News Annual Reports Information Leaflets Policies Minutes Recent News Office Closure – World Cup Public Holiday June 10, 2026 - [Make A Complaint](https://wwhc.org.uk/?elementor_library=make-a-complaint) - Make A Complaint If you are unhappy about our action or lack of action, or about the standard of service provided by us or on our behalf, you can let us know using our complaints procedure.Our complaints policy is available to download at the bottom of this form.You can make your complaint by phone, in - [Sub Committee Minutes (List)](https://wwhc.org.uk/?elementor_library=sub-committee-minutes-list) - Select Date Remove filters Annual Assurance Statement 2025 - Download68 KB Annual Assurance Statement 2024 - Download128 KB Annual Assurance Statement 2023 - Download221 KB Load More - [Sub Committee Minutes (Grid)](https://wwhc.org.uk/?elementor_library=sub-committee-minutes-grid) - Select Date Remove filters Annual Assurance Statement 2025 - Download68 KB Annual Assurance Statement 2024 - Download128 KB Annual Assurance Statement 2023 - Download221 KB Load More - [Staffing](https://wwhc.org.uk/?elementor_library=staffing) - Staffing Neonatal Care Leave and Pay Policy Download168 KB Employment Reference Policy Download580 KB Mobile Phone Use Policy Download360 KB Computer Use Policy Download552 KB Stress Management Policy Download197 KB Staff Performance Management, Appraisal, Training and Development Policy Download468 KB Shared Parental Leave Policy Download263 KB Settlement Agreement Policy Download314 KB Homeworking Policy Download148 KB - [Housing Services](https://wwhc.org.uk/?elementor_library=housing-services) - Housing Services CCTV Policy Download360 KB Void Management Policy Download506 KB Tenancy Agreement Download765 KB Rent Arrears Policy Download739 KB Lock-Up Management Policy Download131 KB Housing Alarms Policy Download260 KB Estate Management Policy Download277 KB Domestic Abuse Policy Download523 KB Allocations Policy Download282 KB - [Property Services](https://wwhc.org.uk/?elementor_library=property-services) - Property Services Electrical Safety Policy Download516 KB No Access Policy Download505 KB Damp & Mould Policy Download460 KB Development Strategy Download329 KB Stage 3 Adaptations Policy Download234 KB Rechargeable Repairs Policy Download276 KB Repairs and Maintenance Policy Download216 KB Lift Safety Policy Download560 KB Legionella Policy Download280 KB Gas Safety Policy & Procedures Download480 KB - [Finance and Corporate](https://wwhc.org.uk/?elementor_library=finance-and-corporate) - Finance and Corporate Treasury Management Policy Download349 KB Information Security Management System Download305 KB Disposal of IT Equipment Download138 KB Bad Debt Provision & Write Off Policy Download192 KB Rent Policy Download123 KB Fraud & Anti-Bribery Policy Download355 KB Financial Regulations Download461 KB External Audit Policy Download139 KB Cost Centre Apportionment for WWHC Activities Download176 - [Operations](https://wwhc.org.uk/?elementor_library=operations) - Operations Data Breach Management Procedures Download207 KB Response Procedure for Data Subject Access Requests Download149 KB Information Security Policy Download195 KB Data Retention Policy Download229 KB Data Protection Policy Download200 KB Equality Policy, Strategy & Action Plan Download640 KB Complaints Handling Procedure Download446 KB Business Plan 2023 - 2028 Download2 MB Unacceptable Actions Policy Download533 - [Governance](https://wwhc.org.uk/?elementor_library=governance) - Governance Use of the Seal Policy Download312 KB Standing Orders Policy Download606 KB Notifiable Events Policy Download667 KB Internal Audit Policy Download211 KB Declaration of Interest Policy Download451 KB Assurance Review Policy Download190 KB Whistleblowing Policy Download455 KB Donations Policy Download130 KB Committee Member Expenses Download147 KB Rules Download3 MB Entitlements, Payments & Benefits Policy - [All policy and procedure](https://wwhc.org.uk/?elementor_library=all-policy-and-procedure) - Governance Use of the Seal Policy Download312 KB Standing Orders Policy Download606 KB Notifiable Events Policy Download667 KB Internal Audit Policy Download211 KB Declaration of Interest Policy Download451 KB Assurance Review Policy Download190 KB Whistleblowing Policy Download455 KB Donations Policy Download130 KB Committee Member Expenses Download147 KB Rules Download3 MB Entitlements, Payments & Benefits Policy - [Downloads - Grid](https://wwhc.org.uk/?elementor_library=downloads-grid) - Select... Management Committee Minutes Freedom of Information Newsletters Annual Reports Information Leaflets Policy & Procedure Management Committee Agendas Sub Committee Minutes Our Staff Annual Assurance Statements Financial Information Select Date Remove filters Neonatal Care Leave and Pay Policy - Download168 KB Management Committee Minutes 27/04/2026 - Download171 KB ICT, Internet and Email Use Policy - - [Report Incident](https://wwhc.org.uk/?elementor_library=report-incident) - Report Incident If you wish to report anti-social behaviour or criminal activity, please also contact Police Scotland on 101 or complete the form at: www.scotland.police.uk/secureforms/contact/ Report Dog Fouling If you witness another person failing to clean up their dog’s mess, you should report this to your Housing Officer. We also encourage you to report this - [Report a repair temo](https://wwhc.org.uk/?elementor_library=report-a-repair-temo) - [Gen Enquiries temp](https://wwhc.org.uk/?elementor_library=gen-enquiries-temp) - Your Name Your Email Contact Number Reason for enquiry Please select Housing application query Freedom of Information request Compliments General query Something else Your Question Send - [Repair](https://wwhc.org.uk/?elementor_library=repair) - Content area - [New Repair popup](https://wwhc.org.uk/?elementor_library=new-repair-popup) - Content area - [Minutes - List](https://wwhc.org.uk/?elementor_library=minutes-list) - Select Date Remove filters Management Committee Minutes 27/04/2026 - Download171 KB Management Committee Minutes 30/03/2026 - Download186 KB Management Committee Minutes 23/02/2026 - Download178 KB Management Committee Minutes 26/01/2026 - Download179 KB Management Committee Minutes 09/12/2025 - Download189 KB Management Committee Minutes 27/10/2025 - Download107 KB Load More - [Minutes - Grid](https://wwhc.org.uk/?elementor_library=minutes-grid-2) - Select Date Remove filters Management Committee Minutes 27/04/2026 - Download171 KB Management Committee Minutes 30/03/2026 - Download186 KB Management Committee Minutes 23/02/2026 - Download178 KB Management Committee Minutes 26/01/2026 - Download179 KB Management Committee Minutes 09/12/2025 - Download189 KB Management Committee Minutes 27/10/2025 - Download107 KB Load More - [Management Committee Agendas (grid)](https://wwhc.org.uk/?elementor_library=management-committee-agendas-grid) - Select Date Remove filters Management Committee Agenda 30/09/2025 - Download58 KB Management Committee Agenda 28/07/2025 - Download53 KB Management Committee Agenda 30/06/2025 - Download54 KB Management Committee Agenda 27/05/2025 - Download168 KB Management Committee Agenda 28/04/2025 - Download98 KB Management Committee Agenda 31/03/2025 - Download167 KB Load More - [Management Committee Agendas (List)](https://wwhc.org.uk/?elementor_library=management-committee-agendas-list) - Select Date Remove filters Management Committee Agenda 30/09/2025 - Download58 KB Management Committee Agenda 28/07/2025 - Download53 KB Management Committee Agenda 30/06/2025 - Download54 KB Management Committee Agenda 27/05/2025 - Download168 KB Management Committee Agenda 28/04/2025 - Download98 KB Management Committee Agenda 31/03/2025 - Download167 KB Load More - [General Enquiries](https://wwhc.org.uk/?elementor_library=general-enquiries) - Content area - [Holding](https://wwhc.org.uk/?elementor_library=holding) - Welcome To West Whitlawburn Housing Co-operative New Website Coming Soon! - [Kit Styles: Zuka-Agency | Creative Portfolio & Agency](https://wwhc.org.uk/?elementor_library=global-kit-styles-5) - [Elementor Archive #16745](https://wwhc.org.uk/?elementor_library=elementor-archive-16745) - Template: Elementor Archive #16745 Contacting WWHC Following an IT upgrade, we can now contact tenants via text, as well as telephone or email. We will only ever send out messages which Festive Period Office Closure The office will close on Friday 23rd December 2022 at 1.30pm and re-open on Wednesday 4th January 2023 at 9.15am. - [Downloads - List](https://wwhc.org.uk/?elementor_library=downloads-list) - Select... Management Committee Minutes Freedom of Information Newsletters Annual Reports Information Leaflets Policy & Procedure Management Committee Agendas Sub Committee Minutes Our Staff Annual Assurance Statements Financial Information Select Date Remove filters Reporting Complaints & Serious Concerns to The Scottish Housing Regulator - Report Form - Download120 KB Feeling Snowed Under - Suicide Prevention in - [Policy & Procedure - Grid](https://wwhc.org.uk/?elementor_library=policy-procedure-grid) - Select Date Remove filters Neonatal Care Leave and Pay Policy - Download168 KB ICT, Internet and Email Use Policy - Download415 KB Data Breach Management Procedures - Download207 KB Response Procedure for Data Subject Access Requests - Download149 KB Information Security Policy - Download195 KB Data Retention Policy - Download229 KB Load More - [Welcome Dashboard](https://wwhc.org.uk/?elementor_library=quietcoffeedashboard) - Hi, welcome to your dashboard! Getting Started Congratulations on your brand new website! We understand it might be daunting, which is why we have made this bespoke area for you, so you have everything you need to get to grips with your website, all in one place. Have a question? Need some help? Want to add - [Header rest of site](https://wwhc.org.uk/?elementor_library=header-rest-of-site) - Contact Us Home News & Notices Housing Applications Rent Rent Charges Properties Report A Repair District Heating Background Payments Charges Friendly & Emergency Credit Right to Repair Development Tenant & Resident Safety Asbestos Legionella About Our Background Our Committee Our Staff Regulation Fair Work First Contact Downloads Freedom of Information Newsletters Annual Reports Information Leaflets - [Header Front Page](https://wwhc.org.uk/?elementor_library=elementor-header-14367) - Contact Us Home News & Notices Housing Applications Rent Rent Charges Properties Report A Repair District Heating Background Payments Charges Friendly & Emergency Credit Right to Repair Development Tenant & Resident Safety Asbestos Legionella About Our Background Our Committee Our Staff Regulation Fair Work First Contact Downloads Freedom of Information Newsletters Annual Reports Information Leaflets - [SingleBlogPost](https://wwhc.org.uk/?elementor_library=singleblogpost) - SingleBlogPost Contact Us Date Posted: May 29, 2022 There has been a range of updated Scottish Government guidance recently. We are following this guidance to make sure that all our staff, tenants and contractors are kept as safe as possible. This is a reminder of the guidance which should be followed: Social distancing Please stay - [Error 404](https://wwhc.org.uk/?elementor_library=error-404) - 404 Oops, page not found The page you are looking for might have been removed, had its name changed or is temporarily unavailable Search Need to speak to us? General Enquiries - [Newsletters - List](https://wwhc.org.uk/?elementor_library=newsletters-list) - Select Date Remove filters Newsletter - Spring 2026 - Download20 MB Newsletter - Winter 2025 - Download18 MB Newsletter - Summer 2025 - Download3 MB Newsletter - Spring 2025 - Download4 MB Newsletter - Winter 2024 - Download35 MB Newsletter - Summer 2024 - Download5 MB Load More - [Information Leaflets - Grid](https://wwhc.org.uk/?elementor_library=minutes-grid) - Select Date Remove filters Reporting Complaints & Serious Concerns to The Scottish Housing Regulator - Report Form - Download120 KB Feeling Snowed Under - Suicide Prevention in South Lanarkshire - Download369 KB Reporting Complaints & Serious Concerns to The Scottish Housing Regulator Information Sheet - Download4 MB Load More - [Policy & Procedure - List](https://wwhc.org.uk/?elementor_library=policy-procedure-list) - Select Date Remove filters Neonatal Care Leave and Pay Policy - Download168 KB ICT, Internet and Email Use Policy - Download415 KB Data Breach Management Procedures - Download207 KB Response Procedure for Data Subject Access Requests - Download149 KB Information Security Policy - Download195 KB Data Retention Policy - Download229 KB Load More - [Newsletters - Grid](https://wwhc.org.uk/?elementor_library=newsletters) - Select Date Remove filters Newsletter - Spring 2026 - Download20 MB Newsletter - Winter 2025 - Download18 MB Newsletter - Summer 2025 - Download3 MB Newsletter - Spring 2025 - Download4 MB Newsletter - Winter 2024 - Download35 MB Newsletter - Summer 2024 - Download5 MB Load More - [Information Leaflets - List](https://wwhc.org.uk/?elementor_library=information-leaflets-list) - Select Date Remove filters Reporting Complaints & Serious Concerns to The Scottish Housing Regulator - Report Form - Download120 KB Feeling Snowed Under - Suicide Prevention in South Lanarkshire - Download369 KB Reporting Complaints & Serious Concerns to The Scottish Housing Regulator Information Sheet - Download4 MB Load More - [Annual Reports - List](https://wwhc.org.uk/?elementor_library=annual-reports-list) - Select Date Remove filters Annual Report 2024/25 - Download2 MB Annual Report 2023/24 - Download3 MB Annual Report 2022/2023 - Download10 MB Annual Report - 2021/2022 - Download7 MB Annual Report - 2020/2021 - Download1 MB Annual Report - 2019/2020 - Download1 MB Load More - [Annual Reports](https://wwhc.org.uk/?elementor_library=annual-reports) - Select Date Remove filters Annual Report 2024/25 - Download2 MB Annual Report 2023/24 - Download3 MB Annual Report 2022/2023 - Download10 MB Annual Report - 2021/2022 - Download7 MB Annual Report - 2020/2021 - Download1 MB Annual Report - 2019/2020 - Download1 MB Load More - [Repair Form (Elementor)](https://wwhc.org.uk/?elementor_library=repair-form-elementor) - Name Contact Number Email Address Address Where is the issue? 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Read More Social Accounts The real social, economic, and environmental benefits deriving Read More Football Pitch Launch The Whitlawburn five-a-side pitch, The Centre Circle, officially Read More Social Accounts The real - [Blog (pro)](https://wwhc.org.uk/?elementor_library=blog-pro) - The Best Lifestyle Blog Bringing bright colors into your daily routine Social Accounts October 10, 2010 The real social, economic, and environmental benefits deriving from the Football Pitch Launch April 13, 2011 The Whitlawburn five-a-side pitch, The Centre Circle, officially opened on Blantyre & South Lanarkshire Credit Union July 10, 2011 Needing help with sorting - [Contact](https://wwhc.org.uk/?elementor_library=contact-2) - Want To Work With Us? Lorem ipsum sit consectetur sadipiscing 1 (800) 686-6688 40 Baria Sreet 133/2 NewYork, US Email US Request a call back Lorem ipsum dolor sit amet, consectetur adipiscing elit incididunt ut labore et dolore magna aliqua. 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[Management Committee Minutes 26/06/2023](https://wwhc.org.uk/minutes/management-committee-minutes-26-06-2023/) - [Management Committee Agenda 30/10/2023](https://wwhc.org.uk/minutes/management-committee-meeting-agenda-30-10-2023/) - [Management Committee Agenda 26/09/2023](https://wwhc.org.uk/minutes/management-committee-agenda-26-09-2023/) - [Management Committee Agenda 28/08/2023](https://wwhc.org.uk/minutes/management-committee-agenda-28-08-2023/) - [Management Committee Agenda 31/07/2023](https://wwhc.org.uk/minutes/management-committee-agenda-31-07-2023/) - [Managing Mould & Condensation](https://wwhc.org.uk/minutes/managing-mould-condensation/) - [Annual Report 2022/2023](https://wwhc.org.uk/minutes/annual-report-2022-2023/) - [Newsletter - Summer 2023](https://wwhc.org.uk/minutes/newsletter-summer-2023/) - [Management Committee Agenda 30/05/2023](https://wwhc.org.uk/minutes/20689/) - [Management Committee Agenda 26/06/2023](https://wwhc.org.uk/minutes/management-committee-agenda-26-06-2023/) - [Scottish Fire & Rescue Service Fire Safety Leaflet](https://wwhc.org.uk/minutes/scottish-fire-rescue-service-guidance-leaflet/) - [Management Committee Agenda 27/03/2023](https://wwhc.org.uk/minutes/20700/) - [Management Committee Agenda 24/04/2023](https://wwhc.org.uk/minutes/20708/) - [Management Committee Minutes 30/05/2023](https://wwhc.org.uk/minutes/management-committee-minutes-30-05-2023/) - [Management Committee Minutes 24/04/2023](https://wwhc.org.uk/minutes/management-committee-minutes-24-04-2023/) - [Scottish Social Housing Charter 2022](https://wwhc.org.uk/minutes/scottish-social-housing-charter-2022/) - [Management Committee Minutes 27/03/2023](https://wwhc.org.uk/minutes/management-committee-minutes-27-03-2023/) - [Newsletter - Spring 2023](https://wwhc.org.uk/minutes/newsletter-spring-2023/) - [Smart Meter Advice](https://wwhc.org.uk/minutes/smart-meter-advice/) - [Management Committee Agenda 13/02/2023](https://wwhc.org.uk/minutes/management-committee-agenda-13-02-2023/) - [Management Committee Minutes 13/02/2023](https://wwhc.org.uk/minutes/management-committee-minutes-13-02-2023/) - [Management Committee Agenda 27/02/2023](https://wwhc.org.uk/minutes/management-committee-agenda-27-03-2023/) - [Management Committee Minutes 28/11/2022](https://wwhc.org.uk/minutes/management-committee-minutes-28-11-2022/) - [Management Committee Minutes 09/01/2023](https://wwhc.org.uk/minutes/management-committee-minutes-7/) - [Management Committee Minutes 30/01/2023](https://wwhc.org.uk/minutes/management-committee-meeting-30-01-2023/) - [Management Committee Minutes 27/02/2023](https://wwhc.org.uk/minutes/management-committee-minutes-6/) - [Management Committee Minutes 24/10/2022](https://wwhc.org.uk/minutes/management-committee-minutes-24-10-2022/) - [Management Committee Agenda 30/01/2023](https://wwhc.org.uk/minutes/management-committee-agenda-30-01-2023/) - [Management Committee Agenda 29/11/2021](https://wwhc.org.uk/minutes/management-committee-agenda-29-11-2021/) - [Management Committee Agenda 25/01/2021](https://wwhc.org.uk/minutes/management-committee-agenda-25-01-2021/) - [Management Committee Agenda 22/02/2021](https://wwhc.org.uk/minutes/management-committee-agenda-22-02-2021/) - [Management Committee Agenda 18/03/2021](https://wwhc.org.uk/minutes/management-committee-agenda-18-03-2021/) - [Management Committee Agenda 29/03/2021](https://wwhc.org.uk/minutes/management-committee-agenda-29-03-2021/) - [Management Committee Agenda 26/04/2021](https://wwhc.org.uk/minutes/management-committee-agenda-26-04-2021/) - [Management Committee Agenda 24/05/2021](https://wwhc.org.uk/minutes/management-committee-agenda-24-05-2021/) - [Management Committee Agenda 15/06/2021](https://wwhc.org.uk/minutes/management-committee-agenda-15-06-2021/) - [Management Committee Agenda 28/06/2021](https://wwhc.org.uk/minutes/management-committee-agenda-28-06-2021/) - [Management Committee Agenda 26/07/2021](https://wwhc.org.uk/minutes/management-committee-agenda-26-07-2021/) - [Management Committee Agenda 23/08/2021](https://wwhc.org.uk/minutes/management-committee-agenda-23-08-2021/) - [Management Committee Agenda 28/09/2021](https://wwhc.org.uk/minutes/management-committee-agenda-28-09-2021/) - [Management Committee Agenda 25/10/2021](https://wwhc.org.uk/minutes/management-committee-agenda-25-10-2021/) - [Management Committee Agenda 24/01/2022](https://wwhc.org.uk/minutes/agenda-2022-01-24/) - [Management Committee Agenda 28/02/2022](https://wwhc.org.uk/minutes/agenda-2022-02-28/) - [Management Committee Agenda 28/03/2022](https://wwhc.org.uk/minutes/agenda-2022-03-28/) - [Management Committee Agenda 28/04/2022](https://wwhc.org.uk/minutes/agenda-2022-04-28/) - [Management Committee Agenda 30/05/2022](https://wwhc.org.uk/minutes/management-committee-agenda-30-05-2022/) - [Management Committee Agenda 27/06/2022](https://wwhc.org.uk/minutes/management-committee-agenda-27-06-2022/) - [Management Committee Agenda 25/07/2022](https://wwhc.org.uk/minutes/management-committee-agenda-25-07-2022/) - [Management Committee Agenda 29/08/2022](https://wwhc.org.uk/minutes/management-committee-agenda-29-08-2022/) - [Management Committee Agenda 27/09/2022](https://wwhc.org.uk/minutes/management-committee-agenda-27-09-2022/) - [Management Committee Agenda 24/10/2022](https://wwhc.org.uk/minutes/management-committee-agenda-24-10-2022/) - [Management Committee Agenda 28/11/2022](https://wwhc.org.uk/minutes/management-committee-agenda-28-11-2022/) - [Management Committee Minutes 10/09/2022](https://wwhc.org.uk/minutes/management-committee-minutes-10-09-2022/) - [Management Committee Minutes 27/09/2022](https://wwhc.org.uk/minutes/management-committee-minutes-27-09-2022/) - [Information on District Heating Charges from 1st February 2023](https://wwhc.org.uk/minutes/information-on-district-heating-charges-from-1st-february-2023/) - [Newsletter - Winter 2022](https://wwhc.org.uk/minutes/newsletter-winter-2022/) - [Management Committee Minutes 29/08/2022](https://wwhc.org.uk/minutes/management-committee-minutes-29-08-2022/) - [Newsletter - Autumn 2022](https://wwhc.org.uk/minutes/newsletter-autumn-2022/) - [Annual Report - 2021/2022](https://wwhc.org.uk/minutes/annual-report-2021-2022/) - [Management Committee Minutes 16/11/2020](https://wwhc.org.uk/minutes/management-committee-minutes-16-11-2020-2/) - [Management Committee Minutes 26/05/2020](https://wwhc.org.uk/minutes/management-committee-minutes-26-05-2021/) - [Management Committee Minutes 23/08/2021](https://wwhc.org.uk/minutes/management-committee-minutes-23-08-21/) - [Management Committee Minutes 09/09/2021](https://wwhc.org.uk/minutes/management-committee-minutes-09-09-2021/) - [Management Committee Minutes 13/09/2021](https://wwhc.org.uk/minutes/management-committee-minutes-13-09-2021/) - [Management Committee Minutes 16/11/2020](https://wwhc.org.uk/minutes/management-committee-minutes-16-11-2020/) - [Management Committee Minutes 26/05/2020](https://wwhc.org.uk/minutes/management-committee-meeting-26-05-2020/) - [Property Services Sub Committee Minutes 18/10/2021](https://wwhc.org.uk/minutes/property-sub-committee-minutes-18-10-2021/) - [Performance, Assurance & Risk Sub Committee Minutes 21/02/2022](https://wwhc.org.uk/minutes/performance-assurance-risk-sub-committee-minutes-21-02-2022-2/) - [Management Committee Minutes 05/11/2019](https://wwhc.org.uk/minutes/redacted-minutes-3/) - [Management Committee Minutes 27/01/2020](https://wwhc.org.uk/minutes/management-committee-minutes-13/) - [Management Committee Minutes 28/09/2021](https://wwhc.org.uk/minutes/management-committee-minutes-28-09-2021/) - [Management Committee Minutes 24/05/2021](https://wwhc.org.uk/minutes/management-committee-minutes-24-05-2021/) - [Management Committee Minutes 30/11/2020](https://wwhc.org.uk/minutes/management-committee-minutes-18/) - [Management Committee Minutes 12/11/2021](https://wwhc.org.uk/minutes/management-committee-minutes-financial-analysis/) - [Management Committee Minutes 29/11/2021](https://wwhc.org.uk/minutes/management-committee-minutes-29-11-2021/) - [Management Committee Meeting 05/11/2019](https://wwhc.org.uk/minutes/management-committee-meeting-pensions/) - [Management Committee Minutes 28/02/2022](https://wwhc.org.uk/minutes/management-committee-minutes-28-02-2022/) - [Management Committee Minutes 07/03/2022](https://wwhc.org.uk/minutes/management-committee-minutes-07-03-2022/) - [Management Committee Minutes 28/03/2022](https://wwhc.org.uk/minutes/management-committee-minutes-28-03-2022/) - [Management Committee Minutes 25/04/2022](https://wwhc.org.uk/minutes/management-committee-minutes-25-04-2022/) - [Management Committee Minutes 30/05/2022](https://wwhc.org.uk/minutes/management-committee-minutes-30-05-2022/) - [Management Committee Minutes 25/07/2022](https://wwhc.org.uk/minutes/management-committee-meeting-minutes-25-07-2022/) - [Management Committee Minutes 27/06/2022](https://wwhc.org.uk/minutes/management-committee-meeting-minutes-27-06-22/) - [Management Committee Minutes 23/04/2019](https://wwhc.org.uk/minutes/mgtcommminutes/) - [Management Committee Minutes 28/05/2019](https://wwhc.org.uk/minutes/redacted-minutes/) - [Management Committee Minutes 24/06/2019](https://wwhc.org.uk/minutes/redacted-minutes-2/) - [Management Committee Minutes 22/07/2019](https://wwhc.org.uk/minutes/management-committee-minutes-4/) - [Management Committee Minutes 26/08/2019](https://wwhc.org.uk/minutes/management-committee-minutes-3/) - [Management Committee Minutes 23/09/2019](https://wwhc.org.uk/minutes/management-committee-minutes-2/) - [Management Committee Minutes 28/10/2019](https://wwhc.org.uk/minutes/management-committee-minutes/) - [Management Committee Minutes 24/02/2020](https://wwhc.org.uk/minutes/management-committee-minutes-12/) - [Management Committee Minutes 27/07/2020](https://wwhc.org.uk/minutes/management-committee-minutes-10/) - [Management Committee Minutes 21/09/2020](https://wwhc.org.uk/minutes/management-committee-minutes-9/) - [Management Committee Minutes 29/03/2021](https://wwhc.org.uk/minutes/management-committee-minutes-24/) - [Management Committee Minutes 26/04/2021](https://wwhc.org.uk/minutes/management-committee-minutes-22/) - [Management Committee Minutes 28/06/2021](https://wwhc.org.uk/minutes/management-committee-minutes-21/) - [Management Committee Minutes 26/07/2021](https://wwhc.org.uk/minutes/management-committee-minutes-20/) - [Management Committee Minutes 24/01/2022](https://wwhc.org.uk/minutes/management-committee-minutes-25/) - [Management Committee Minutes 25/10/2021](https://wwhc.org.uk/minutes/management-committee-minutes-5/) - [Newsletter - Autumn 2020](https://wwhc.org.uk/minutes/newsletter-autumn-2020/) - [Newsletter - Summer 2021](https://wwhc.org.uk/minutes/newsletter-summer-2021/) - [Newsletter and Annual Report 2016/2017](https://wwhc.org.uk/minutes/newsletter-and-annual-report/) - [Newsletter and Annual Report - Summer 2018](https://wwhc.org.uk/minutes/newsletter-and-annual-report-2/) - [Newsletter - Spring 2011](https://wwhc.org.uk/minutes/newsletter/) - [Newsletter - Summer 2011](https://wwhc.org.uk/minutes/newsletter-2/) - [Newsletter - Winter 2011](https://wwhc.org.uk/minutes/newsletter-3/) - [Newsletter - Spring 2012](https://wwhc.org.uk/minutes/newsletter-4/) - [Newsletter - Summer 2012](https://wwhc.org.uk/minutes/newsletter-5/) - [Newsletter - Autumn 2012](https://wwhc.org.uk/minutes/newsletter-6/) - [Newsletter - Winter 2012](https://wwhc.org.uk/minutes/newsletter-7/) - [Newsletter - Spring 2013](https://wwhc.org.uk/minutes/newsletter-8/) - [Newsletter - Autumn 2013](https://wwhc.org.uk/minutes/newsletter-9/) - [Newsletter - Winter 2013](https://wwhc.org.uk/minutes/newsletter-10/) - [Newsletter - Spring 2014](https://wwhc.org.uk/minutes/newsletter-11/) - [Newsletter - Autumn 2014](https://wwhc.org.uk/minutes/newsletter-12/) - [Newsletter - Spring 2015](https://wwhc.org.uk/minutes/newsletter-13/) - [Newsletter - Summer 2015](https://wwhc.org.uk/minutes/newsletter-14/) - [Newsletter - Winter 2015](https://wwhc.org.uk/minutes/newsletter-15/) - [Newsletter - Spring 2016](https://wwhc.org.uk/minutes/newsletter-16/) - [Newsletter - Summer 2016](https://wwhc.org.uk/minutes/newsletter-17/) - [Newsletter - Winter 2016](https://wwhc.org.uk/minutes/newsletter-18/) - [Newsletter - Winter 2017](https://wwhc.org.uk/minutes/newsletter-20/) - [Newsletter - Spring 2019](https://wwhc.org.uk/minutes/newsletter-23/) - [Newsletter - Spring 2018](https://wwhc.org.uk/minutes/newsletter-21/) - [Newsletter - Spring 2017](https://wwhc.org.uk/minutes/newsletter-19/) - [Newsletter - Winter 2018](https://wwhc.org.uk/minutes/newsletter-22/) - [Newsletter - Summer 2019](https://wwhc.org.uk/minutes/newsletter-24/) - [Newsletter - Summer 2020](https://wwhc.org.uk/minutes/newsletter-summer-2020/) - [Newsletter - Spring/Summer 2022](https://wwhc.org.uk/minutes/newsletter-spring-summer-2022/) - [Newsletter - Winter 2019](https://wwhc.org.uk/minutes/newsletter-winter-2019/) - [Training & Development Policy](https://wwhc.org.uk/minutes/training-development-policy/) - [Maintenance Policy Statement](https://wwhc.org.uk/minutes/maintenance-policy-statement/) - [Management Committee Minutes 26/10/2020](https://wwhc.org.uk/minutes/management-committee-minutes-19/) - [Management Committee Minutes 25/01/2021](https://wwhc.org.uk/minutes/management-committee-minutes-16/) - [Management Committee Minutes 22/02/2021](https://wwhc.org.uk/minutes/management-committee-minutes-14/) - [Management Committee Meeting 23/08/2021](https://wwhc.org.uk/minutes/management-committee-meeting-3/) - [Fair Processing Notice (Eng)](https://wwhc.org.uk/minutes/fair-processing-notice-eng/) - [Fair Processing Notice (Arabic)](https://wwhc.org.uk/minutes/fair-processing-notice-arabic/) - [Fair Processing Notice (CZ)](https://wwhc.org.uk/minutes/fair-processing-notice-cz/) - [Fair Processing Notice (ITA)](https://wwhc.org.uk/minutes/fair-processing-notice-ita/) - [Fair Processing Notice (LT)](https://wwhc.org.uk/minutes/fair-processing-notice-lt/) - [Fair Processing Notice (PL)](https://wwhc.org.uk/minutes/fair-processing-notice-pl/) - [Severe Weather Plan](https://wwhc.org.uk/minutes/severe-weather-plan/) - [Performance Report from The Scottish Housing Regulator - 2015](https://wwhc.org.uk/minutes/performance-report-from-the-scottish-housing-regulator/) - [Performance Report from The Scottish Housing Regulator - 2014](https://wwhc.org.uk/minutes/performance-report-from-the-scottish-housing-regulator-2/) - [Information for Tenants About Our Community Heating Project](https://wwhc.org.uk/minutes/information-for-tenants-about-our-community-heating-project/) - [Engagement Plan - 2018](https://wwhc.org.uk/minutes/engagement-plan/) - [Housing (Scotland) Act 2014 – Your Rights](https://wwhc.org.uk/minutes/housing-scotland-act-2014-your-rights/) - [Fire Safety Information for Multi Storey Tenants](https://wwhc.org.uk/minutes/fire-safety-information-for-multi-storey-tenants/) - [Performance Report from The Scottish Housing Regulator - 2016](https://wwhc.org.uk/minutes/performance-report-from-the-scottish-housing-regulator-2016/) - [Rent Charges 2016/2017](https://wwhc.org.uk/minutes/rent-charges-2016-2017/) - [Annual Report - 2010](https://wwhc.org.uk/minutes/annual-report/) - [Annual Report - 2011](https://wwhc.org.uk/minutes/annual-report-2/) - [Annual Report - 2012](https://wwhc.org.uk/minutes/annual-report-3/) - [Annual Report - 2013](https://wwhc.org.uk/minutes/annual-report-4/) - [Annual Report - 2014](https://wwhc.org.uk/minutes/annual-report-5/) - [Annual Report - 2015](https://wwhc.org.uk/minutes/annual-report-6/) - [Performance Report from The Scottish Housing Regulator](https://wwhc.org.uk/minutes/performance-report-from-the-scottish-housing-regulator-3/) - [Performance Report from The Scottish Housing Regulator - 2018/2019](https://wwhc.org.uk/minutes/performance-report-from-the-scottish-housing-regulator-4/) - [Annual Report - 2018/2019](https://wwhc.org.uk/minutes/annual-report-7/) - [Annual Report - 2019/2020](https://wwhc.org.uk/minutes/annual-report-8/) - [Annual Report - 2020/2021](https://wwhc.org.uk/minutes/annual-report-9/) ## Appointment - [Housing application](https://wwhc.org.uk/appointment/housing-application/) - [General appointment](https://wwhc.org.uk/appointment/general/) ## Forms - [Report a Repair](https://wwhc.org.uk/metform-form/new-form-1653676022/) - [Complaints (New)](https://wwhc.org.uk/metform-form/new-form-1687864992/) - 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