Following an IT upgrade, we can now contact tenants via text, as well as telephone or email.
We will only ever send out messages which are important to our tenants. These messages may include information about:
- Your rent account and messages from your Housing Officer
- Repairs raised by you
- Updates from WWHC
- Support and services that may benefit you
- Feedback surveys on our services
Text messages will come from this number: +447908671194.
Please note that phone calls to this number will not be answered. To speak with us over the phone you must use the main office telephone number below.
Texts and emails will be monitored on a regular basis and we aim to respond within 2 working days (excluding staff leave). If you have an emergency repair please call the office as soon as possible on 0141 641 8628 (Out of Hours: Concierge 0141 646 1924) to report this. This will ensure that emergency repairs are responded to within the correct timescale.
Scam Awareness
If you are ever in-doubt about the sender of a text or email message or its contents please contact the office to have the message verified. Do not give out your personal information or click on suspicious links.
